Veterinary Front Desk & Customer Care Specialist

CareVet; City of Syracuse (NY); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Competitive base pay plus revenue share bonus program

Medical, vision, and dental insurance

Short-term and long-term disability

Life insurance

401k with match

Paid time off

Holiday pay

Free continuing education

Mental health support

Shoe and scrub allowance

Job summary

CareVet is looking for a full-time Veterinary Receptionist in Syracuse, NY. In this role, you will provide outstanding customer service, check in patients, schedule appointments, and maintain a clean reception area. The ideal candidate will have a High School Diploma, be tech-savvy, and have excellent multi-tasking abilities. Benefits include competitive pay, medical, vision, and dental insurance, paid time off, life insurance, and more.

Qualifications

• High School Diploma or relevant education and relevant work experience.
• Must have exceptional customer service skills.
• Ability to multi-task and stay organized under pressure.

Responsibilities

• Check in and discharge patients, invoicing.
• Provide exceptional customer service and greet clients.
• Answer phone calls, schedule appointments, record messages.
• Handle incoming and outgoing mail and email.
• Maintain the cleanliness of reception area and waiting room.

Skills

Exceptional Customer Service skills

Organizational Skills

Tech Savvy

Team oriented

Communication skills

Ability to multi-task under pressure

Education

High School Diploma or relevant education

Job description

CareVet is looking for a full-time Veterinary Receptionist in Syracuse, NY. In this role, you will provide outstanding customer service, check in patients, schedule appointments, and maintain a clean reception area. The ideal candidate will have a High School Diploma, be tech-savvy, and have excellent multi-tasking abilities. Benefits include competitive pay, medical, vision, and dental insurance, paid time off, life insurance, and more.