Veterinary Front Desk & Client Care Specialist

Vetcor; Fisherville (KY); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

401(k) matching

Flexible Spending Account

Tuition Support Program

Health Insurance

Paid time off

Employee discounts

Uniform allowance

Job summary

Vetcor is hiring a Client Care Specialist at Elk Creek Animal Hospital to provide outstanding care and service. This full-time role includes welcoming clients and patients, managing appointments, and ensuring smooth hospital operations.

The ideal candidate will have strong communication skills and a passion for animal care. Benefits include health insurance, 401(k) matching, and professional development opportunities. Join a supportive team dedicated to exceptional client service.

Qualifications

• Ability to remain calm and professional in a fast-paced environment.
• Previous veterinary or customer service experience is a plus.

Responsibilities

• Welcome clients and patients with warmth and professionalism.
• Answer phones and assist clients with scheduling appointments.
• Support patient check-in and check-out processes.
• Communicate hospital services, policies, and recommendations clearly.
• Process payments and maintain accurate client records.
• Assist with client questions and provide exceptional customer service.
• Support daily hospital operations and front desk workflow.
• Help create a positive experience for every client and patient visit.

Skills

Excellent communication and interpersonal skills

Strong organizational and multitasking abilities

Passion for customer service and animal care

Positive attitude and team-oriented mindset

Attention to detail and commitment to accuracy

Job description

Vetcor is hiring a Client Care Specialist at Elk Creek Animal Hospital to provide outstanding care and service. This full-time role includes welcoming clients and patients, managing appointments, and ensuring smooth hospital operations.

The ideal candidate will have strong communication skills and a passion for animal care. Benefits include health insurance, 401(k) matching, and professional development opportunities. Join a supportive team dedicated to exceptional client service.