Veterinary Equipment Field Technician

Patterson Veterinary Supply; Hagerstown (MD); On-site; USD 39,000 - 50,000; Full time

Benefits offered by this job

Travel opportunities

Competitive pay

Training and certifications

Job summary

Patterson Veterinary Supply is seeking a Service Technician Vet to deliver post-sale services at customer sites, including setup, maintenance, and repair of veterinary equipment. You will troubleshoot, diagnose, and resolve malfunctions, advise on preventive maintenance, and provide user training on new products.

This role requires traveling to customer locations, following safety regulations, and maintaining thorough documentation.

Qualifications

• High School Diploma or Equivalent.
• 2 years of relevant work experience.
• Mechanical/Carpentry/Plumbing/Heating/Electrical/Electronic related experience.
• Trade school training in carpentry/plumbing/heating/electrical/electronic is highly desirable.
• Previous experience servicing and installing x-ray equipment.
• SAP experience.

Responsibilities

• Respond to customer service calls; diagnose problems and safely repair/install equipment.
• Follow manufacturer guidelines for operation, repair, maintenance and installation.
• Inspect pre-installed products and ensure compliance with regulations.
• Provide technical support after installation and train customers on equipment.
• Maintain records: service orders, inventory, time sheets, expenses.

Skills

Troubleshooting

Customer service

Electronic knowledge

MS Office

Communication

Driving

Education

High School Diploma or Equivalent

Trade school training in carpentry/plumbing/heating/electrical/electronic

Tools

SAP

X-ray equipment experience

Job description

Patterson Veterinary Supply is seeking a Service Technician Vet to deliver post-sale services at customer sites, including setup, maintenance, and repair of veterinary equipment. You will troubleshoot, diagnose, and resolve malfunctions, advise on preventive maintenance, and provide user training on new products.

This role requires traveling to customer locations, following safety regulations, and maintaining thorough documentation.