Veterinary Doctor's Assistant — Client Care Pro

PetVet Care Centers

Los Angeles (CA)

On-site

USD 26,000 - 30,000

Full time

2 days ago

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Benefits offered by this job

Medical, dental, and vision insurance

Paid parental leave

401(k) with discretionary contribution

Team Member Pet Discounts

Calm app & 24/7 EAP

Job summary

PetVet Care Centers' Rancho Park Veterinary Clinic in Los Angeles, CA is hiring a Doctor's Assistant (DA) to join a high-performing team delivering compassionate care. You will provide administrative and client-service support to the hospital, working alongside veterinarians and technicians.

The role emphasizes reliable scheduling, patient intake, data entry, basic medical emergencies, and customer service at a busy reception.

Qualifications

Applicants must be 18 years of age or older to be considered for this position.
High school diploma or GED required, or equivalent combination of education, certification, training, and/or experience
2 or more years of experience in Veterinary Medicine
Spanish speaker

Responsibilities

Provides excellent customer service in-person, over the phone, and during high-stress situations.
Manages lobby flow, addresses concerns, calms distressed owners, and schedules appointments.
Handles basic medical emergencies for pets and owners, ensuring safety and well-being.
Assists with medication pickups, inquiries, and provides information about services and products.
Inputs and manages data in practice management software, including billing and accounts.
Assists with retail sales, weighing pets, processing faxes, and maintaining records.
Reconciles cash drawer and performs end-of-day duties for accurate financial transactions.