Veterinary Doctor's Assistant — Client Care & Admin

Ranchoparkveterinaryclinic; Los Angeles (CA); Hybrid; USD 26,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental and Vision insurance

Paid Parental Leave

401(k) with discretionary contribution

Pet Discounts

Wellbeing support

Job summary

Rancho Park Veterinary Clinic in Los Angeles, CA is seeking a Doctor's Assistant (DA) to support a high-performing hospital team. You will perform administrative and customer service tasks and assist veterinarians in delivering exceptional care.

Ideal candidates have at least 2 years in veterinary medicine, are fluent in Spanish, and are ready to handle a fast-paced client-facing role, including basic pet first-aid and retail assistance. This role requires Monday through Saturday work.

Qualifications

• Must be 18 years or older.
• High school diploma or GED or equivalent.
• 2+ years of experience in Veterinary Medicine.
• Spanish speaker required.

Responsibilities

• Provides excellent customer service in-person, over the phone, and in high-stress situations.
• Manages lobby flow, addresses concerns, calms distressed owners, and schedules appointments.
• Handles basic medical emergencies for pets and owners, ensuring safety and well-being.
• Assists with medication pickups, inquiries, and provides information about services and products.
• Inputs and manages data in practice management software, including billing and accounts.
• Assists with retail sales, weighing pets, processing faxes, and maintaining records.
• Reconciles cash drawer and performs end-of-day duties for accurate financial transactions.

Skills

Spanish language

Customer service

Data entry

Education

HS diploma or GED

2+ years veterinary experience

Tools

Practice management software

Job description

Rancho Park Veterinary Clinic in Los Angeles, CA is seeking a Doctor's Assistant (DA) to support a high-performing hospital team. You will perform administrative and customer service tasks and assist veterinarians in delivering exceptional care.

Ideal candidates have at least 2 years in veterinary medicine, are fluent in Spanish, and are ready to handle a fast-paced client-facing role, including basic pet first-aid and retail assistance. This role requires Monday through Saturday work.