Doctor's Assistant (DA) - Rancho Park Veterinary Clinic

PetVet Care Centers; Los Angeles (CA); On-site; USD 26,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid parental leave

401(k) plan

Pet discounts

Wellbeing support

CE stipends

Career development

Relief fund

Job summary

PetVet Care Centers’ Rancho Park Veterinary Clinic in Los Angeles, CA seeks a Doctor's Assistant (DA) to support a high-performing hospital team. Responsibilities include front-desk customer service, appointment scheduling, and basic medical support, with emphasis on client communication and pet care.

This role aligns with titles like Veterinary Receptionist or Client Care Specialist. Applicants must have at least 2 years in veterinary medicine, be 18+, and fluent in Spanish.

Qualifications

• 2+ years of experience in Veterinary Medicine.
• Must be Spanish speaker.
• 18+ years old.

Responsibilities

• Provides excellent customer service in-person, over the phone, and in stressful situations.
• Manages lobby flow, schedules appointments, and addresses concerns.
• Handles basic medical emergencies for pets and owners, ensuring safety.
• Assists with medication pickups and inquiries, and provides information about services.

Skills

Customer service

Spanish speaker

Data entry

Education

High school diploma or GED

Job description

PetVet Care Centers' Rancho Park Veterinary Clinic is currently seeking a Doctor's Assistants (DA) to join their team!

At PetVet Care Centers, our mission is to improve the lives of animals and people — providing exceptional and compassionate care at every stage — for all the moments that matter.

Because life is better with pets.

We deliver the Ultimate Care Experience — every pet, every client, every time. That starts with a Culture of Care that supports our team members as much as the pets and clients we serve.

With more than 420 locally led hospitals and over 11,000 team members nationwide, we offer:

• Local autonomy with national support


• Career mobility and development opportunities


• A collaborative, inclusive environment where your wellbeing comes first

You care for pets. We care for you.

Position Overview

Join our team as a Doctor's Assistant (DA) who contributes to the success of a high-performing organization committed to delivering superior care and exceptional service. Performs a range of administrative and customer service tasks, providing valuable support to the hospital. Within the veterinary field, this position aligns closely with roles often titled Veterinary Receptionist, Customer Service Representative, or Client Care Specialist.

Rancho Park Veterinary Clinic in Los Angeles, California, is a trusted neighborhood practice known for personalized care and long-standing client relationships. Our collaborative team environment supports growth and high-quality medicine.

Key Responsibilities

• Provides excellent customer service in-person, over the phone, and during high-stress situations.


• Manages lobby flow, addresses concerns, calms distressed owners, and schedules appointments.


• Handles basic medical emergencies for pets and owners, ensuring safety and well-being.


• Assists with medication pickups, inquiries, and provides information about services and products.


• Inputs and manages data in practice management software, including billing and accounts.


• Assists with retail sales, weighing pets, processing faxes, and maintaining records.


• Reconciles cash drawer and performs end-of-day duties for accurate financial transactions.

Qualifications (Required)

• Applicants must be 18 years of age or older to be considered for this position


• High school diploma or GED required, or equivalent combination of education, certification, training, and/or experience


• 2 or more years of experience in Veterinary Medicine


• Spanish speaker

Schedule: Monday - Saturday 7:30AM - 5:30PM. Saturdays required.

What We Offer

We care deeply about supporting our team members — professionally and personally. Benefits include:

• Medical, dental, and vision insurance


• Paid Parental Leave (birth, adoption, foster)


• 401(k) with discretionary contribution


• Team Member Pet Discounts


• Emotional wellbeing support — including Calm app access and 24/7 EAP


• CE stipends and career development resources


• Grant Circle — a relief fund for team members facing personal hardship


• Local hospital culture backed by national resources

Pay Range

$19 — $22 USD

At PetVet Care Centers, we’re committed to a Culture of Care — for pets, for the people who love them, and for the team members who make it all possible. With more than 400 hospitals across the U.S. and a team of over 11,000 dedicated professionals, including 1700+ veterinarians, we offer a unique blend of local leadership and national support that helps our hospitals thrive.

Our model is built on partnership, collaboration, and local medical autonomy, empowering each hospital to deliver high-quality care while benefiting from shared resources and a strong professional community. Whether you’re providing care in a hospital or supporting operations behind the scenes, PetVet is a place where you can grow your career, stay connected to your purpose, and make a meaningful impact.

You care for pets. We care for you.

PetVet is an equal opportunity employer. All employment decisions are made without regard to race, color, age, gender, gender identity or expression, sexual orientation, marital status, pregnancy, religion, citizenship, national origin/ancestry, physical/mental disabilities, military status or any other basis prohibited by law. EOE, M/F/D/V

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