Veterinary Diagnostics Field Engineer & Trainer

Jobtailor; South Carolina; On-site; USD 60,000 - 85,000; Full time

Job summary

Jobtailor is seeking an on-site field specialist to support veterinary clinics, labs, and academic settings with diagnostic products. You will install analyzers, train staff, and optimize workflows while maintaining strong client relationships and thorough visit reporting.

The role requires a clinical setting background, comfort with Microsoft Office and diagnostic tools, and travel up to 75% of the week. Associate degree is required; Vet Tech credentials preferred.

Qualifications

• At least one year of experience working in a clinical setting.
• Knowledge of diagnostic products, instrumentation, and clinic processes.
• Ability to travel up to 75% of the work week.
• Associate degree required; bachelor's degree preferred; Vet Tech credential preferred.

Responsibilities

• Provide on-site support to veterinary clinics, laboratory research, and veterinary academic settings.
• Support implementation, training, operations, applications, and problem resolution for veterinary diagnostic products and services.
• Install analyzers and support diagnostics implementation, PIMS/connectivity, workflow improvements, and product utilization.
• Manage relationships with assigned clinics to improve utilization, adoption, and implementation time.
• Identify and evaluate clinic pain points and design workflow processes that improve customer experience.
• Provide technical assistance, troubleshooting, and resolution of complex system problems.
• Deliver formal and informal product guidance, instruction, and training.
• Provide post-sale product installation, validation, applications, and operations training.
• Complete daily activity documentation and detailed customer-visit reports.
• Collaborate with the Area Business Manager and Diagnostic Solutions Consultant.
• Identify and report opportunities for additional analyzers, consumables utilization, and referrals.

Skills

Customer service

Training presentations

Analytical mindset

Coachability

Critical thinking

Independent work

Communication

Problem solving

Travel readiness

Education

Associate’s degree

Bachelor’s degree preferred

Credentialed Veterinary Technician preferred

Tools

Microsoft Office

Teams

Excel

Adobe

AI software

Diagnostic instrumentation knowledge

Job description

Jobtailor is seeking an on-site field specialist to support veterinary clinics, labs, and academic settings with diagnostic products. You will install analyzers, train staff, and optimize workflows while maintaining strong client relationships and thorough visit reporting.

The role requires a clinical setting background, comfort with Microsoft Office and diagnostic tools, and travel up to 75% of the week. Associate degree is required; Vet Tech credentials preferred.