Veterinary Community Relations Lead — Remote Travel

Heartstrings Pet Hospice, In-Home Euthanasia & Aftercare; United States; Remote; USD 65,000 - 70,000; Full time

Benefits offered by this job

Health Insurance

401(k)

Paid Time-Off

Life Insurance

Disability Insurance

Training & Development

Wellness Programs

Travel Expenses Covered

Professional Growth

Job summary

Heartstrings Pet Hospice is seeking a Veterinary Community Relations Specialist to serve as a trusted connection between Heartstrings and veterinary clinics nationwide. You’ll educate teams about hospice services and build lasting partnerships with hospitals, clinicians, and staff.

You’ll travel up to 70% across the United States, meeting veterinarians, practice managers, technicians, and leaders, with a focus on expanding Heartstrings markets and referrals.

Qualifications

• Minimum 2 years of Professional Sales, Business Development, Community Outreach, Veterinary Relations, or Partnership-Development Experience Required
• Veterinary, animal health, pet care, healthcare, pharmaceutical, or veterinary industry experience strongly preferred
• Must live within approximately 45 minutes of a major commercial airport
• Ability and willingness to travel up to 70%, including overnight travel
• Exceptional written and verbal communication skills
• Strong interpersonal skills and demonstrated ability to establish and maintain professional relationships
• Excellent organizational, territory-planning, and time-management skills
• Ability to manage multiple markets, relationships, follow-ups, and priorities simultaneously
• Comfortable working independently in a remote environment with limited supervision
• Confident, resourceful, and self-motivated
• Strong listening and critical-thinking skills
• Comfortable speaking with veterinarians, practice owners, hospital leadership, technicians, client-service teams, and other veterinary professionals
• Experience using CRM platforms and digital productivity tools
• Familiarity with Microsoft 365 and Google Workspace preferred
• Comfortable learning new software, technology, and internal systems
• Ability to represent Heartstrings professionally at conferences, veterinary hospitals, educational events, and industry gatherings
• Some evening and weekend availability may be required for conferences, events, travel, and other business needs

Responsibilities

• Build relationships with veterinary practices and teams, developing authentic, long-term connections
• Travel throughout Heartstrings markets, visiting hospitals and communities across the US, ~70% travel
• Cover at least three Heartstrings markets per month with efficient routing and follow-up
• Educate veterinary teams on quality-of-life assessment, hospice, telehospice, in-home euthanasia, and end-of-life care
• Support referral partnerships and explain when Heartstrings is appropriate for clients
• Represent Heartstrings nationally at conferences, association meetings, and educational events
• Maintain communication through virtual meetings, email, social engagement, and follow-up
• Support new-market launches and introduce Heartstrings clinicians and services
• Document visits, contacts, conversations, opportunities, and outcomes in CRM
• Gather insights from veterinary professionals to shape services and growth
• Identify new opportunities by tracking industry trends and referral needs

Skills

Relationship-building

Sales

Travel-Ready

CRM experience

Communication skills

Tools

CRM platforms

Microsoft 365

Google Workspace

Job description

Heartstrings Pet Hospice is seeking a Veterinary Community Relations Specialist to serve as a trusted connection between Heartstrings and veterinary clinics nationwide. You’ll educate teams about hospice services and build lasting partnerships with hospitals, clinicians, and staff.

You’ll travel up to 70% across the United States, meeting veterinarians, practice managers, technicians, and leaders, with a focus on expanding Heartstrings markets and referrals.