Veterinary Client Services Specialist (Front Desk)

Tender-Care-Animal-Hospital; Morton (IL); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

Health insurance

Life insurance

EAP

401k with company match

Paid time off

Job summary

Tender Care Animal Hospital in Morton, IL is seeking a friendly Veterinary Receptionist / Client Service Representative. You will welcome clients, manage appointments, and assist in-person and phone inquiries to ensure a smooth visit for pets and their families.

The role emphasizes compassionate service, organization, and teamwork in a fast-paced front-desk environment. Prior veterinary receptionist experience and experience with EzyVet are preferred.

Qualifications

• 1-3+ years in customer service, reception, or client-facing role.
• Previous veterinary receptionist or healthcare front-desk preferred.
• Proficiency with a multi-line phone system and in-person client support.

Responsibilities

• Serve as the welcoming face of Tender Care Animal Hospital in Morton, IL.
• Manage appointments and daily patient flow to keep the schedule smooth.
• Handle multi-line phones and in-person interactions with clients.
• Process transactions and maintain accurate financial records.
• Support clients with essential information about our services.

Skills

Customer service

Front desk

Communication

Team player

Empathy

Tools

EzyVet

Phone system

Job description

Tender Care Animal Hospital in Morton, IL is seeking a friendly Veterinary Receptionist / Client Service Representative. You will welcome clients, manage appointments, and assist in-person and phone inquiries to ensure a smooth visit for pets and their families.

The role emphasizes compassionate service, organization, and teamwork in a fast-paced front-desk environment. Prior veterinary receptionist experience and experience with EzyVet are preferred.