Veterinary Client Services Specialist (Dayshift)

Veritasvetpartners; Eatontown (NJ); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

Maternity/Paternity leave

401K with employer match

Employee Referral Bonus

Paid Time off

Mental health support

Uniforms provided

Pet discounts for medical care

Job summary

Garden State Veterinary Specialists in Eatontown, NJ is seeking a Veterinary Client Service Representative for dayshift. The role supports pet owners with inquiries, scheduling, and billing in a fast-paced hospital setting.

We value empathy, clear communication, and teamwork. The position features a supportive environment, opportunities to grow with a dedicated veterinary team, and a focus on outstanding client care.

Qualifications

• 1+ years of client service experience (bonus points if it’s in a fast-paced setting).
• Excellent communication skills, both with clients and team members.
• Ability to juggle tasks like answering multiple phone lines, data entry, and billing with ease.
• Handles financial conversations with professionalism and tact.
• Brings empathy, compassion, and a patient-friendly approach when helping anxious pet parents.

Responsibilities

• Provide exceptional client service to pet owners.
• Answer phones, manage scheduling, and assist to keep operations smooth.
• Assist with billing and data entry accuracy.
• Support the veterinary team with daily tasks and patient flow.

Skills

Client service experience

Communication

Multitasking

Data entry

Billing

Empathy

Job description

Garden State Veterinary Specialists in Eatontown, NJ is seeking a Veterinary Client Service Representative for dayshift. The role supports pet owners with inquiries, scheduling, and billing in a fast-paced hospital setting.

We value empathy, clear communication, and teamwork. The position features a supportive environment, opportunities to grow with a dedicated veterinary team, and a focus on outstanding client care.