Veterinary Client Services Specialist

Ballston Animal Hospital; Arlington (VA); On-site; USD 26,000 - 30,000; Full time

Benefits offered by this job

Paid time off

Health insurance

Dental insurance

Vision insurance

Retirement benefits or accounts

Bonus incentive

Flexible work schedules

Career and professional development

Employee Assistance Program

Employee Referral Program

Job summary

Ballston Animal Hospital in Arlington, VA seeks a Client Service Representative to deliver an exceptional experience to clients and patients. You will manage reception, appointments, and daily office tasks with friendly professionalism.

This role requires weekend availability, basic veterinary record knowledge, and strong communication. We offer benefits including health/dental insurance, PTO, and opportunities for growth.

Qualifications

• Weekend work availability.
• High school diploma or equivalent (already listed in qualifications).
• Previous veterinary experience preferred.
• Client satisfaction references preferred.
• Practices OSHA safety techniques including proper PPE.

Responsibilities

• Leads practice opening and closing procedures.
• Manages reception, front desk, waiting area and patient flow.
• Processes cash, checks, card payments and credit accounts.
• Schedules appointments per Doctor preferences and clinic workflow.
• Updates client/patient files and sends client correspondence.
• Welcomes clients and patients with a warm, friendly demeanor and handles emergencies per clinic policies.

Skills

Patience & Compassion

Collaboration & Teamwork

Communicating

Active Listening

Organization Skills

Client Satisfaction

Education

High school diploma or equivalent

Job description

Ballston Animal Hospital in Arlington, VA seeks a Client Service Representative to deliver an exceptional experience to clients and patients. You will manage reception, appointments, and daily office tasks with friendly professionalism.

This role requires weekend availability, basic veterinary record knowledge, and strong communication. We offer benefits including health/dental insurance, PTO, and opportunities for growth.