Veterinary Client Services Representative - Part-Time

MedVet Medical & Cancer Centers for Pets; Dayton (OH); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

401k with Employer Match

Shift Differentials

Uniform Allowance

Employee Assistance Program

Strong career growth and personal dev

Job summary

MedVet Medical & Cancer Centers for Pets in Dayton, OH is seeking a part-time Veterinary Client Service Representative for Thur/Fri/Sat 8a-4p. You will greet clients, manage check-in, answer phones, escort pets to exam rooms, and support the veterinary team with medical records and payments.

Strong communication and client-service skills are essential, along with computer proficiency and a willingness to adapt in a fast-paced clinical environment. Prior veterinary experience is preferred.

Qualifications

• Ability to stay composed in stressful or emotional situations.
• Excellent verbal and written communication skills.
• Strong client service and phone etiquette.
• Detail-oriented, self-motivated, and team-oriented.

Responsibilities

• Greet and check-in clients.
• Answer phones and transfer calls.
• Escort clients and pets to exam rooms.
• Manage medical records, charts, and reports.

Skills

Verbal communication

Written communication

Phone etiquette

Teamwork

Attention to detail

Tools

Microsoft Word

Microsoft Excel

Job description

MedVet is a fast-growing Emergency and Specialty provider with practices nationwide. We help our patients receive advanced medical treatments and innovations. Things like chemotherapy and radiation, cardiac ablations, treatments for glaucoma, physical rehabilitation, dermatology and so much more! We are looking for collaborative and driven people to join our clinical team.

We thrive on people living out our core values of Teamwork, Leadership and Compassion to get their job done. Use your passion to drive the MedVet experience for our clients and patients, as well as your teammates.

We are looking for:

Veterinary Client Service Representative

Part-time: Thur/Fri/Sat 8a-4p

Our Client Services Representatives are the first team our clients meet when they walk through the door, the friends that offers support while waiting in the lobby and the experts at answering any questions. They partner closely with our veterinary assistants and technicians to provide the MedVet experience for anyone walking through our doors. Your heart for our clients will ensure that they feel supported for duration of their time at MedVet.

What you’ll do:

• Greet and check-in clients
• Answer telephones and transfer calls
• Escort clients and their pets to exam rooms
• Manage medical records, charts, reports and correspondence
• Discuss payment options and process payments
• Maintain a neat and clean lobby

Who you are:

• Ability to remain composed in stressful and emotional situations
• Excellent verbal and written communication skills
• Excellent client service skills and phone etiquette
• Attention to detail, self-motivated and the ability to work successfully as part of a team and autonomously
• Sense of urgency within a fast-paced environment
• Some flexibility with work hours and able to work additional hours when necessary
• Critical thinking skills and ability to anticipate needs inter & intra-departmentally
• General computer competency required including Microsoft Word and Excel
• Previous experience in veterinary setting (preferred)

Perks and Benefits include:

• 401k with Employer Match
• Shift Differentials
• Uniform Allowance
• Employee Assistance Program
• Strong career growth and personal development opportunities

Come as you are. MedVet is an equal opportunity employer. We are also a drug-free organization, therefore employment with MedVet is dependent upon the passing of a drug screen and background check.

MedVet does not accept unsolicited resumes from third-party recruiters.