Veterinary Client Service Specialist — Flexible Hours

Griffith Veterinary Hospital; Westland (MI); On-site; USD 14,000 - 23,000; Full time

Benefits offered by this job

Paid time off

Health insurance

Dental insurance

Vision insurance

Retirement benefits

Bonus incentive

Flexible work schedules

Career development

Employee Assistance Program

Employee Referral Program

Job summary

Griffith Veterinary Hospital in Westland, MI seeks a Client Service Representative to deliver an exceptional client experience and support clinic operations. The CSR handles reception, appointment tracking, and record maintenance with a focus on accuracy and courtesy.

Pay ranges $15.50–$17.00 per hour, with benefits and weekend availability as required. The role emphasizes teamwork, organization, and strong communication to ensure patient care and client satisfaction.

Qualifications

• Compassionate and professional client service.
• Ability to manage multiple tasks with accuracy.
• Experience in a veterinary or medical setting is preferred.

Responsibilities

• Manage reception, appointments, and client communications.
• Process payments and maintain client/patient records.
• Support daily clinic operations and maintain clean public areas.

Skills

Patience & Compassion

Collaboration & Teamwork

Communicating

Active Listening

Organization Skills

Client Satisfaction

Education

High school diploma or equivalent

Job description

Griffith Veterinary Hospital in Westland, MI seeks a Client Service Representative to deliver an exceptional client experience and support clinic operations. The CSR handles reception, appointment tracking, and record maintenance with a focus on accuracy and courtesy.

Pay ranges $15.50–$17.00 per hour, with benefits and weekend availability as required. The role emphasizes teamwork, organization, and strong communication to ensure patient care and client satisfaction.