Veterinary Client Service Representative - Dermatology

Thrive Pet Healthcare; Salt Lake City (UT); On-site; USD 23,419 - 26,174; Full time

Benefits offered by this job

401(k) with employer match

Mental health resources

Paid parental leave

FREE CE courses

Pet perks and veterinary service discounts

Job summary

A leading veterinary care provider in Salt Lake City, UT is seeking a full-time Veterinary Client Service Representative. The role involves advocating for pets, coordinating appointments, and facilitating communication between clients and the medical team. Candidates should have at least one year of clinical experience and strong communication skills. Thrive offers competitive pay, health benefits, professional development opportunities, and a supportive workplace culture.

Qualifications

• Minimum 1 year of clinical veterinary experience required.
• Must demonstrate excellent communication skills.
• Positive attitude and basic computer literacy are essential.

Responsibilities

• Serve as a compassionate advocate and primary contact for clients.
• Coordinate appointments and manage check-ins and check-outs.
• Facilitate communication between pet parents and the medical team.

Skills

Excellent communication skills

Positive attitude

Basic computer literacy

Education

High school diploma or equivalent

Job description

Description

Dermatology for Animals is looking for a full-time Veterinary Client Service Representative to join our team as part of the Thrive Pet Healthcare community in Salt Lake City, UT.

About You

You’ll play an important role in pets’ lives by serving as a compassionate advocate and primary point of contact for our clients and their beloved pets. Your life‑changing work will range from warmly welcoming clients and coordinating appointments, to facilitating clear communication between pet parents and the medical team, managing check‑ins and check‑outs, processing payments, and supporting the smooth flow of patient care.

The success of your patients' care matters to you, and your success matters to us.

Your Experience & Skills

• Minimum 1 year of clinical veterinary experience
• Excellent communication skills
• Positive attitude
• Basic computer literacy
• High school diploma or equivalent

Growth Opportunities

Here, you can grow your career as best fits you through access to comprehensive learning and skillset programs. You can build your skills and earn credentials through:

• Our vast, diverse, and free library of continuing education courses – ThriveU
• Live, virtual interactive workshops to develop valuable leadership skills
• A program designed to teach you the fundamentals of running a pet hospital

Benefits

Thrive offers a suite of benefits to support team members’ emotional, physical, professional, and financial wellbeing. In addition to our health and life insurance, and short‑ and long‑term disability plans, we offer eligible team members:

• Competitive pay
• 401(k) with employer match
• Mental health resources, including easy access to therapy through Lyra Health
• Paid parental leave
• Purr‑ental leave for when you adopt a pet
• Subsidized backup childcare and elder care
• Expert advice, support, and network discounts for fertility and family planning
• FREE CE courses
• Pet perks and veterinary service discounts
• Student loan support tools and assistance
• Some benefits shown are only for full‑time team members who work 30 hours or more per week. Certain benefits may be subject to waiting periods or length of service requirements.

Compensation is negotiable based on experience and credentials, with an expected starting range of $17‑$19/hour. The actual compensation will carefully consider a wide range of factors including your skills, qualifications, experience, and location.