Veterinary Client Service Representative

innovetivepetcare; Philadelphia (Philadelphia County); On-site; USD 30,000 - 42,000; Full time

Job summary

2nd Street Animal Hospital in Philadelphia's Northern Liberties is seeking a compassionate, organized Customer Service Representative/Veterinary Receptionist to join our growing team. As the first and last person clients meet, you’ll create an exceptional experience while supporting veterinarians and technicians in a fast-paced hospital.

We value teamwork, clear communication, and a genuine love for pets and their people.

Qualifications

• Compassionate, organized, and customer-focused individual.
• Ability to support veterinarians and technicians in a fast-paced hospital.

Responsibilities

• Greet clients and manage front desk duties.
• Assist veterinarians and technicians as needed.
• Maintain a clean, organized reception area and schedule appointments.

Skills

Customer service

Communication

Job description

Are you passionate about pets, people, and delivering exceptional customer service?

2nd Street Animal Hospital is seeking a compassionate, organized, and customer-focused Customer Service Representative (CSR)/Veterinary Receptionist to join our growing team in Philadelphia's vibrant Northern Liberties neighborhood.

As the first and last person our clients interact with, you'll play a key role in creating an exceptional client experience while supporting our veterinarians and technicians in a collaborative, fast-paced veterinary hospital. If you enjoy building relationships, thrive in a team environment, and love helping pets and the people who love them, we'd love to meet you!

Why Join 2nd Street Animal Hospital?

2nd Street Animal Hospital is an AAHA-accredited, Fear Free Certified®, eco-friendly veterinary hospital providing exceptional care for dogs, cats, birds, exotic pets, and small mammals. Our state-of-the‑art facility offers advanced surgery, comprehensive diagnostics, preventive care, dentistry, and specialized medicine, allowing our team to practice high-quality veterinary medicine every day.

As part of Innovetive Petcare, you'll enjoy the close‑knit culture of a locally trusted hospital backed by the resources, professional development, and career opportunities of a growing national veterinary network.