Veterinary Client Service Coordinator — Warm Front Desk

VCA Inc.; Saint Petersburg (FL); On-site; USD 20,664 - 25,747; Full time

Benefits offered by this job

Health, dental, and vision insurance

401(k) and Roth with company match

Paid time off and holidays

Mental health and wellbeing resources

Company-paid life insurance

Disability insurance

Flexible Spending Accounts

Continuing education allowance

Job summary

VCA Inc. in Saint Petersburg, Florida is seeking a Client Service Coordinator to be the first point of contact for clients and their pets. You'll create a warm environment, manage appointments, and ensure seamless daily operations while advocating for preventive pet care.

The ideal candidate will have a high school diploma, relevant customer-service experience, and strong communication and organizational skills. This position offers competitive pay and comprehensive benefits including health insurance and 401(k).

Qualifications

• At least 18 years old for duties involving radiography.
• One year of related customer-service experience required.
• Background in veterinary, healthcare or medical terminology preferred.

Responsibilities

• Create a welcoming environment for clients and pets.
• Schedule appointments and manage patient flow.
• Check clients in and out while reviewing services.
• Handle payments and maintain records.
• Support veterinarians for smooth operations.

Skills

Multi-tasking

Communication

Organizational skills

Problem solving

Client service

Mathematical skills

Computer skills

Education

High School Diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

Microsoft Access

Microsoft Outlook

Job description

VCA Inc. in Saint Petersburg, Florida is seeking a Client Service Coordinator to be the first point of contact for clients and their pets. You'll create a warm environment, manage appointments, and ensure seamless daily operations while advocating for preventive pet care.

The ideal candidate will have a high school diploma, relevant customer-service experience, and strong communication and organizational skills. This position offers competitive pay and comprehensive benefits including health insurance and 401(k).