Veterinary Client Experience Specialist

Cleveland Heights Animal Hospital; Lakeland (FL); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Paid Holiday, Vacation, and Sick Time

401K retirement plan with employer contribution

Veterinary, lodging, and pet care discounts

Complimentary notary service

Job summary

Cleveland Heights Animal Hospital in Lakeland, Florida, is seeking a motivated Client Service Specialist to join their team. This role is pivotal in connecting and engaging clients and guests in a busy veterinary, lodging, and grooming facility.

The ideal candidate will enjoy interacting with both humans and pets, possess good money handling skills, and demonstrate the ability to maintain professionalism in various situations. Competitive pay, 401K, and paid time off are among the benefits offered.

Qualifications

• Ability to speak and write competently in English.
• Capable of lifting and carrying up to 50lbs.
• Commitment to follow Safety Requirements.

Responsibilities

• Greet and direct clients and guests both onsite and via phone.
• Schedule appointments and prepare necessary charts.
• Process invoices, collect payments, and reconcile daily.

Skills

English communication

Money handling skills

Clerical duties

Physical stamina

Empathy

Job description

Cleveland Heights Animal Hospital in Lakeland, Florida, is seeking a motivated Client Service Specialist to join their team. This role is pivotal in connecting and engaging clients and guests in a busy veterinary, lodging, and grooming facility.

The ideal candidate will enjoy interacting with both humans and pets, possess good money handling skills, and demonstrate the ability to maintain professionalism in various situations. Competitive pay, 401K, and paid time off are among the benefits offered.