Veterinary Client Experience Specialist

Akron-Medina Veterinary Hospital; Medina Township (OH); On-site; USD 20,664 - 24,796; Part time

Benefits offered by this job

Paid time off

Health insurance

Dental insurance

Vision insurance

Retirement benefits or accounts

Bonus incentive

Flexible work schedules

Career and professional development

Employee Assistance Program

Employee Referral Program

Job summary

Akron-Medina Veterinary Hospital is looking for a Client Service Representative to provide exceptional service to clients during their visits. This role involves administrative tasks such as appointment scheduling and record maintenance while ensuring a friendly and welcoming environment.

The ideal candidate will have a high school diploma, prefer veterinary experience, and possess excellent communication and organization skills. The job offers a starting pay range of USD $15.00 - USD $18.00 per hour, along with health benefits, paid time off, and opportunities for professional development.

Qualifications

• Ability to work on weekends as required.
• Previous veterinary experience preferred.
• Client satisfaction references preferred.
• Practices OSHA safety techniques including proper PPE.

Responsibilities

• Leads practice opening and closing procedures.
• Ensures public areas are clean and presentable.
• Processes cash, checks, and card payments.
• Schedules appointments adhering to practice preferences.
• Welcomes clients with a friendly demeanor.
• Handles emergency situations with great care.

Skills

Patience & Compassion

Collaboration & Teamwork

Communicating

Active Listening

Organization Skills

Client Satisfaction

Education

High school diploma or equivalent

Job description

Akron-Medina Veterinary Hospital is looking for a Client Service Representative to provide exceptional service to clients during their visits. This role involves administrative tasks such as appointment scheduling and record maintenance while ensuring a friendly and welcoming environment.

The ideal candidate will have a high school diploma, prefer veterinary experience, and possess excellent communication and organization skills. The job offers a starting pay range of USD $15.00 - USD $18.00 per hour, along with health benefits, paid time off, and opportunities for professional development.