Veterinary Client Experience Coordinator — Flexible Schedule

Athens Animal Clinic; Athens (TX); On-site; USD 17,908 - 19,286; Full time

Benefits offered by this job

Paid time off

Health insurance

Dental insurance

Vision insurance

Retirement benefits

Bonus incentive

Flexible work schedules

Career and professional development

Employee Assistance Program

Employee Referral Program

Job summary

Athens Animal Clinic is hiring a Client Service Representative to provide exceptional client experiences and keep client and patient records up to date. You will manage front desk activities, schedule appointments, process payments, and assist with administrative tasks to ensure smooth daily operations.

The role requires weekend availability, a high school diploma or equivalent, and preferred veterinary experience. We offer comprehensive benefits and a supportive team environment.

Qualifications

• Patience & compassion in client interactions
• Excellent communication with clients and team
• Ability to listen actively and follow directions
• Organizational skills to track records and appointments
• Commitment to client satisfaction

Responsibilities

• Lead receptionist duties and manage front desk interactions
• Maintain client/patient records and appointment scheduling
• Process payments and manage cash handling
• Prepare client communications and follow up reminders
• Assist in data entry and filing; support practice operations
• Greet clients with a friendly demeanor and handle inquiries
• Ensure compliance with clinic policies and safety protocols
• Support practice team with daily administrative tasks

Education

High school diploma or equivalent

Job description

Athens Animal Clinic is hiring a Client Service Representative to provide exceptional client experiences and keep client and patient records up to date. You will manage front desk activities, schedule appointments, process payments, and assist with administrative tasks to ensure smooth daily operations.

The role requires weekend availability, a high school diploma or equivalent, and preferred veterinary experience. We offer comprehensive benefits and a supportive team environment.