Veterinary Client Services Specialist - Flexible Scheduling

Heartland Veterinary Partners LLC; Oakland (TN); On-site; USD 20,664 - 22,041; Full time

Benefits offered by this job

Paid time off

Health insurance

Dental insurance

Vision insurance

Retirement benefits

Bonus incentive

Flexible work schedules

Career development

Employee Assistance Program

Employee Referral Program

Job summary

Animal Care Hospital in Oakland, TN is seeking a friendly CSR to deliver an exceptional client experience while supporting clinic operations. You will manage reception, schedule appointments, update records, process payments, and assist with basic administrative tasks to keep the flow smooth.

The ideal candidate has strong communication, patience, and teamwork skills, with weekend availability and prior veterinary office exposure preferred.

Qualifications

• High school diploma or equivalent required.
• Weekend availability may be required for this role.
• Prior veterinary office experience preferred.

Responsibilities

• Manage practice opening and closing procedures and follow manager guidance.
• Keep front desk areas clean and organized, greet clients professionally.
• Process payments and update client/patient records accurately.
• Schedule appointments per doctor preferences and maintain workflow.
• Assist with reminders, recalls, and routine client communications.

Skills

Customer service

Communication

Organization

Scheduling

Cash handling

Teamwork

Education

High school diploma or equivalent

Job description

Animal Care Hospital in Oakland, TN is seeking a friendly CSR to deliver an exceptional client experience while supporting clinic operations. You will manage reception, schedule appointments, update records, process payments, and assist with basic administrative tasks to keep the flow smooth.

The ideal candidate has strong communication, patience, and teamwork skills, with weekend availability and prior veterinary office exposure preferred.