Veterinary Care Coordinator — Part-Time Receptionist

Dells Animal Hospital; Northern (KY); Hybrid; USD 22,000 - 23,000; Part time

Job summary

Dells Animal Hospital in Wisconsin Dells is seeking a Part-Time Veterinary Receptionist (Care Coordinator) to join our team. You will deliver exceptional client service, manage the lobby, schedule appointments, and support hospital operations in a busy general practice.

The role emphasizes courteous interactions, data entry in the practice management system, and helping with daily financial transactions. A friendly, team-oriented environment is offered in a full-service clinic.

Qualifications

• Applicants must be 18 years of age or older to be considered for this position.
• High school diploma or GED required, or equivalent combination of education, certification, training, and/or experience
• Excellent customer service skills, providing courteous and prompt assistance

Responsibilities

• Provides excellent customer service in-person, over the phone, and during high-stress situations.
• Manages lobby flow, addresses concerns, calms distressed owners, and schedules appointments.
• Handles basic medical emergencies for pets and owners, ensuring safety and well-being.
• Assists with medication pickups, inquiries, and provides information about services and products.
• Inputs and manages data in practice management software, including billing and accounts.
• Assists with retail sales, weighing pets, processing faxes, and maintaining records.
• Reconciles cash drawer and performs end-of-day duties for accurate financial transactions.

Skills

Customer service

Veterinary experience

Education

High school diploma or GED

Job description

Dells Animal Hospital in Wisconsin Dells is seeking a Part-Time Veterinary Receptionist (Care Coordinator) to join our team. You will deliver exceptional client service, manage the lobby, schedule appointments, and support hospital operations in a busy general practice.

The role emphasizes courteous interactions, data entry in the practice management system, and helping with daily financial transactions. A friendly, team-oriented environment is offered in a full-service clinic.