Veterinary Care Coordinator

Pet Services of Washington, P.S.; Aurora (IL); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Medical, dental & vision insurance for

Paid vacation, sick time and holidays

401(k) with corporate match

Pet care discounts (40-100%)

Free Continuing Education (WoofU)

Life, disability insurance

Job summary

VCA Aurora Animal Hospital in Aurora, IL is seeking a dedicated veterinary support professional. The role involves serving as the primary contact for clients, educating on treatment plans and discharge instructions, and coordinating patient care to ensure smooth workflow across departments.

The position requires medical background (vet tech, healthcare, or pharmaceutical), training in medical terminology, and the ability to work weekends and overnights.

Qualifications

• Confidence around pets
• Medical background such as veterinary technician, human healthcare, or pharmaceutical
• Medical terminology training
• Ability to work weekends and evenings (overnight position)

Responsibilities

• Serve as a primary point of contact for clients, educating on treatment plans, procedures, and discharge instructions
• Coordinate patient care services to ensure efficient workflow and continuity of care
• Accurately enter and review charges to maintain billing and medical records
• Collaborate with hospital departments to support communication and patient care
• Manage and maintain medical records, charts, reports and correspondence with confidentiality

Skills

Confidence around pets

Medical background (vet tech / human/药

Medical terminology training

Weekend/evening availability

Job description

Schedule

Full-time opportunity. Wednesday-Fridays and Sunday 7am-6pm. required.

Compensation

$ 18 - 21/ hr. Starting range is determined by license, skill set, and years of experience in the field. Financial growth opportunities available.

Key Responsibilities

• Serve as a primary point of contact for clients, providing in-depth education on treatment plans, procedures, and discharge instructions.
• Coordinate patient care services to ensure efficient workflow and continuity of care.
• Accurately enter and review charges to maintain precise billing and medical records.
• Collaborate with all hospital departments to support seamless communication and patient care.
• Manage and maintain medical records, charts, reports, and correspondence with accuracy and confidentiality.

Requirements

• Confidence around pets
• Medical background, such as veterinary technician, human healthcare, or pharmaceutical
• Medical terminology training
• Ability to work weekends and evenings. This is an overnight position.

Benefits of joining the VCA Aurora Animal Hospital Team!

• Access to the people and financial resources of a large veterinary community
• Leadership Opportunities and Career Development Programs
• Opportunities to give back through strong Shelter partnerships and VCA Charities
• Free mental wellness subscriptions (Head Space and 12 Lyra Health Sessions)
• In-hospital Social Worker
• Referral bonuses and Competitive wages
• Medical, dental & vision insurance for you and your family
• Life, long and short-term disability insurance included
• Paid parental leavePaid vacation, sick time, and holiday pay
• 401(k) with corporate match
• Pet care discounts (40-100%)
• Associate-led equity, inclusion, and diversity groups
• Free Continuing Education through our online WoofU
• Associate discounts on major cell phone carriers, car rentals, entertainment, and more!
• Plus so much more!

Key points in regarding our hospital's commitment to professional development and employee well-being:

• On-Site Social Worker: The presence of an on-site social worker is a remarkable resource for our associates.
• Health and Well-being: Prioritizing the health and well-being of our team is a leadership priority that ensures a positive workplace culture. A healthy and supported team is better equipped to provide the best care to patients and clients.

Location

2600 W. Galena Blvd., Aurora, IL 60506

Benefits

We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more!

We are proud to be an Equal Opportunity Employer - Veterans / Disabled.

For a complete EEO statement please see our career page at vcacareers.com.