Overnight Veterinary Care Coordinator

VCA Animal Hospitals; Aurora (IL); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Medical insurance

Dental & vision insurance

Paid parental leave

Paid vacation & sick time

401(k) with match

Pet care discounts

Job summary

VCA Aurora Animal Hospital is seeking an Emergency Patient Care Coordinator for full-time overnight coverage in Aurora, IL. The role entails serving clients, coordinating care, and ensuring accurate billing and records while supporting a fast-paced veterinary team.

The position requires weekend/evening availability, with a shift differential and starting pay of $18–$21/hr. Join a large veterinary network offering career development and extensive benefits.

Qualifications

• Confidence around pets.
• Medical background such as veterinary technician or related healthcare field.
• Medical terminology training.
• Ability to work weekends and evenings; overnight position.

Responsibilities

• Serve as a primary point of contact for clients, educating on treatment plans and discharge instructions.
• Coordinate patient care services to ensure efficient workflow and continuity of care.
• Accurately enter and review charges to maintain precise billing and medical records.
• Collaborate with all hospital departments to support seamless communication and patient care.
• Maintain medical records, charts, and correspondence with accuracy and confidentiality.

Skills

Confidence around pets

Medical background

Medical terminology training

Overnight availability

Job description

VCA Aurora Animal Hospital invites you to be our newest Emergency Patient Care Coordinator!

Schedule

Full-time opportunity. Wednesday-Fridays and Sunday 7am-6pm. required.

Compensation

$ 18 - 21/ hr.

Shift Differential

A $3/ hr shift differential is offered to associates who work between 10 pm - 6 am

Starting range is determined by license, skill set, and years of experience in the field. Financial growth opportunities available.

Key Responsibilities

• Serve as a primary point of contact for clients, providing in-depth education on treatment plans, procedures, and discharge instructions.
• Coordinate patient care services to ensure efficient workflow and continuity of care.
• Accurately enter and review charges to maintain precise billing and medical records.
• Collaborate with all hospital departments to support seamless communication and patient care.
• Manage and maintain medical records, charts, reports, and correspondence with accuracy and confidentiality.

We are looking for a compassionate and detail-oriented individual who thrives in a fast-paced environment and is committed to providing top-tier support to both clients and the veterinary team.

Requirements

• Confidence around pets
• Medical background, such as veterinary technician, human healthcare, or pharmaceutical
• Medical terminology training
• Ability to work weekends and evenings. This is an overnight position.

Benefits of joining the VCA Aurora Animal Hospital Team!

• Access to the people and financial resources of a large veterinary community
• Leadership Opportunities and Career Development Programs
• Opportunities to give back through strong Shelter partnerships and VCA Charities
• Free mental wellness subscriptions (Head Space and 12 Lyra Health Sessions)
• In-hospital Social Worker
• Referral bonuses and Competitive wages
• Medical, dental & vision insurance for you and your family
• Life, long and short-term disability insurance included
• Paid parental leave
• Paid vacation, sick time, and holiday pay
• 401(k) with corporate match
• Pet care discounts (40-100%)
• Associate-led equity, inclusion, and diversity groups
• Free Continuing Education through our online WoofU
• Associate discounts on major cell phone carriers, car rentals, entertainment, and more!
• Plus so much more!

On-Site Social Worker

The presence of an on-site social worker is a remarkable resource for our associates.

Health and Well-being

Prioritizing the health and well-being of our team is a leadership priority that ensures a positive workplace culture. A healthy and supported team is better equipped to provide the best care to patients and clients.

Location

2600 W. Galena Blvd., Aurora, IL 60506

We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com