Veterinary Call Center Agent - On-Site, Part-Time

ShotVet; Wekiwa Springs (FL); On-site; USD 17,000 - 22,000; Part time

Job summary

ShotVet is seeking on-site Call Center Representatives to join our Longwood, FL team. The role handles calls and chats to assist pet parents with finding pop-up events, locating records, and purchasing products and packages while ensuring excellent customer care.

Ideal candidates enjoy helping people, communicate clearly, and are eager to learn about veterinary vaccines and products. Weekend availability is required, and the schedule includes part-time 20-25 hours weekly with shifts across

Qualifications

• Love for dogs and cats.
• Calm, helpful customer service attitude.
• Able to manage multiple calls and chats.
• Willingness to learn about veterinary vaccines and products.
• Excellent communication and interpersonal skills.

Responsibilities

• Answer incoming calls/chats and respond to client inquiries and concerns.
• Provide accurate information about our services and products.
• Schedule appointments and coordinate with our field team.
• Maintain client records and update our database.
• Assist with administrative tasks as needed.

Skills

Love for dogs and cats

Help people calmly

Handle multiple calls and chats

Learn about vaccines and products

Excellent communication

Tools

Dialpad

Job description

ShotVet is seeking on-site Call Center Representatives to join our Longwood, FL team. The role handles calls and chats to assist pet parents with finding pop-up events, locating records, and purchasing products and packages while ensuring excellent customer care.

Ideal candidates enjoy helping people, communicate clearly, and are eager to learn about veterinary vaccines and products. Weekend availability is required, and the schedule includes part-time 20-25 hours weekly with shifts across