Mobile Vet Clinic Assistant – Pet Wellness

VIP Petcare; Northern (KY); Hybrid; USD 26,000 - 38,000; Full time

Job summary

VIP Petcare seeks a motivated Veterinary Clinic Assistant to support pet health and wellness products and veterinary services across our retail and ecommerce channels. This role reports to the VIP Petcare team and offers part- and full-time positions.

You will assist with vaccines, microchips, and client education, while ensuring a clean, safe clinic environment and accurate inventory management. Strong customer service is essential.

Qualifications

• Experience: Must be 18 years of age or older with a valid driver’s license and VIP Petcare Pass MVR Check with reliable transportation to and from work.
• Previous customer service sales experience.
• Education: High School Diploma or equivalent required

Responsibilities

• Collect payment, dispense and label medication, and review discharge paperwork with pet parents.
• Safely restrain / hold pets for wellness procedures including vaccines, nail trims and microchipping.
• Collect and prepare blood and fecal samples for laboratory testing.
• Drive vans to and from clinics responsibly; load and unload the vans upon arrival and departure (Community Clinics).
• Make recommendations for services and products to every pet, every time, based on the pet’s lifestyle and an understanding of canine and feline diseases.
• Maintain a clean and sanitary work environment by disinfecting surfaces and equipment between each pet.
• Ability to execute inventory processes by maintaining accurate product counts and managing expiration dates for vaccines and products.
• Provide customer service to pet parents by answering questions and assisting them through the clinic process.

Skills

Customer service

Teamwork

Problem solving

Organization

Education

High School Diploma or equivalent

Job description

VIP Petcare seeks a motivated Veterinary Clinic Assistant to support pet health and wellness products and veterinary services across our retail and ecommerce channels. This role reports to the VIP Petcare team and offers part- and full-time positions.

You will assist with vaccines, microchips, and client education, while ensuring a clean, safe clinic environment and accurate inventory management. Strong customer service is essential.