Veterinary Assistant Supervisor - Thomasville Veterinary Hospital

Thomasville Veterinary Hospital PA; Thomasville (NC); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Medical insurance

Parental leave

401(k)

Pet discounts

Calm app

Job summary

Thomasville Veterinary Hospital, part of PetVet Care Centers, seeks a Veterinary Assistant Supervisor to lead technical staff and supervise the department team. You will ensure patient care standards, staff scheduling, and adherence to policies in a fast-paced practice.

The role emphasizes leadership, training, and a collaborative culture with a focus on high-quality care for pets. Full-time, daytime shifts with some weekends, and a sign-on bonus up to $1,000 based on experience.

Qualifications

• At least 5 years of experience in veterinary setting (not required to be licensed).
• Experience training employees and some management background.

Responsibilities

• Maintain medical records and billing processes.
• Supervise department staff and schedules.
• Assist with patient charges and procedures in billing system.
• Handle invoices, payments and statements.
• Resolve escalated client financial issues as appropriate.
• Be dependable and punctual.

Skills

Leadership

Training staff

Management experience

Job description

Veterinary Assistant Supervisor - Thomasville Veterinary Hospital

Bring your skills to PetVet and earn a sign-on bonus of up to $1,000 based on your experience as a credentialed veterinary technician!

PetVet Care Centers' Thomasville Veterinary Hospital is currently seeking a Veterinary Assistant Supervisor to join their team!

At PetVet Care Centers, our mission is to improve the lives of animals and people — providing exceptional and compassionate care at every stage — for all the moments that matter.

Because life is better with pets.

We deliver the Ultimate Care Experience — every pet, every client, every time. That starts with a Culture of Care that supports our team members as much as the pets and clients we serve.

With more than 420 locally led hospitals and over 11,000 team members nationwide, we offer:

• Local autonomy with national support
• Career mobility and development opportunities
• A collaborative, inclusive environment where your wellbeing comes first

You care for pets. We care for you.

Position Overview

Join our team as a Veterinary Assistant Supervisor who performs the duties of medical technical staff (e.g., technicians and assistants) as well as scheduling and supervising the staff of the assigned department. Expedites the care and efficiency of the department. In charge of patient care standards for the department. Must lead the team by example, demonstrating organizational skills, following company policies, and maintaining a professional attitude.

Thomasville Veterinary Hospital in Thomasville, North Carolina, is a well‑established community practice known for its compassionate care, collaborative culture, and dedication to patient well‑being.

Why Join Us:

• We are an AAHA‑certified large boarding facility and busy growing practice.

Key Responsibilities

• Maintain processes for effective medical record keeping and billing
• Collect and process work charts
• Assist with entering in‑patient charges and/or procedures performed in billing system
• Ensure invoices are sent monthly and as requested by clients and doctors
• Process payments and monthly statements
• Resolve escalated financial problems with clients, collecting delinquent accounts and "NSF'" checks; determines when special financial agreements are appropriate
• Assist with monitoring and reporting on accounts receivable
• Prepare, print and mail invoice or statement copies for customers as requested
• Performs other duties as assigned
• Be dependable and punctual

Qualifications (Required)

• Applicants must be 18 years of age or older to be considered for this position
• Must have at least 5 years of experience, but doesn't have to be registered
• Must have experience with training employees and some management background.

Preferred Skills (Nice to Have)

• Experience in leading a team and training other employees
• Certified Veterinary Technician (CVT), Licensed Veterinary Technician (LVT), Registered Veterinary Technician (RVT), or the Licensed Veterinary Medical Technician (LVMT) preferred

Schedule: Full‑Time, daytime weekday shifts and some weekends

What We Offer
We care deeply about supporting our team members — professionally and personally. Benefits include:

• Medical, dental, and vision insurance
• Paid Parental Leave (birth, adoption, foster)
• 401(k) with discretionary contribution
• Team Member Pet Discounts
• Emotional wellbeing support — including Calm app access and 24/7 EAP
• CE stipends and career development resources
• Grant Circle — a relief fund for team members facing personal hardship
• Local hospital culture backed by national resources

At PetVet Care Centers, we’re committed to aCulture of Care — for pets, for the people who love them, and for the team members who make it all possible. With more than 400 hospitals across the U.S. and a team of over 11,000 dedicated professionals, including 1700+ veterinarians, we offer a unique blend of local leadership and national support that helps our hospitals thrive.

Our model is built on partnership, collaboration, and local medical autonomy, empowering each hospital to deliver high‑quality care while benefiting from shared resources and a strong professional community. Whether you’re providing care in a hospital or supporting operations behind the scenes, PetVet is a place where you can grow your career, stay connected to your purpose, and make a meaningful impact.

You care for pets. We care for you.

PetVet is an equal opportunity employer. All employment decisions are made without regard to race, color, age, gender, gender identity or expression, sexual orientation, marital status, pregnancy, religion, citizenship, national origin/ancestry, physical/mental disabilities, military status or any other basis prohibited by law. EOE, M/F/D/V

PetVet respects your privacy and is committed to protecting your personal information. Please see our privacy notice for additional information about our data practices.

Why Consider Our Davidson County Hospital?

At Thomasville Veterinary Hospital, our team members all share the same passion for making and keeping animals healthy.

Our hospital truly is an excellent place to work, with a highly skilled team focused on 'best in practice' veterinary care.

We are very supportive of individuals looking to grow their veterinary careers and look forward to hearing from you.

We invite you to explore your veterinary career options with Thomasville Veterinary Hospital, where you'll be a respected member of a team that loves animals and values the contributions from every individual on the team.