Veterinary Assistant/Receptionist

NVA General Practice; Anchorage (AK); On-site; USD 23,419 - 30,307; Full time

Benefits offered by this job

Employee discounts

Staff bonuses

Health insurance

Dental insurance

Vision insurance

401(k) with matching

Tuition reimbursement

Paid time off

Flexible scheduling

Scrub allowance

Job summary

Hillside is seeking a full-time Veterinary Client Service Representative in Anchorage to warmly greet clients, answer phones, schedule appointments, and support veterinarians.

This role includes maintaining up-to-date client records, assisting with front desk tasks, and ensuring a welcoming, efficient reception area. Compensation ranges $17-$22 per hour depending on experience, with benefits and opportunities for growth.

Qualifications

• Prior customer service or veterinary experience required.
• Speaks 'woof', 'meow', or 'squawk' is a bonus.
• Must be detail-oriented and organized.

Responsibilities

• Greet clients with a warm, friendly demeanor at the front desk.
• Answer phones, schedule appointments, and assist clients with questions.
• Provide administrative support to veterinarians and techs during front desk shifts.
• Maintain up-to-date client records and keep the reception area tidy and welcoming.
• Assist with appointment check-ins and act as a supportive team member for veterinary staff.

Skills

Customer service

Vet experience

Multitasking

Phone etiquette

Job description

Overview

Wanted: Superstar Veterinary Client Service Representative! Full-Time Position $17-$22 depending on experience

Responsibilities

• Greeting clients with your brightest smile and making every visit a pawsitive experience
• Answering phones, scheduling appointments, and being the go-to guru for client questions
• Helping our veterinarians and techs with admin tasks when assigned to the front desk shift or filling in for our front desk superstars. (we promise they’re lovable, but busy!)
• Keeping client records up-to-date and the reception area looking fabulous
• Checking in appointments and being one of our Veterinarians super best friend for the day when assigned to the Veterinary Assistant position.

Who We’re Looking For

• Someone with previous customer service or veterinary experience (bonus points if you can speak "woof" "meow" "squawk")
• A multitasking wizard who can answer the phone while soothing a nervous kitty
• Detail-oriented, organized, and ready to roll with a positive attitude
• Computer-savvy, reliable, and as dependable as a Labrador fetching a ball

Why You’ll Love It Here

• Join a team that shares your love for animals (and your appreciation for funny pet memes)
• Opportunities for growth and development—because we like our people as happy as our pets
• Employee discounts, staff bonuses, and health, dental, and vision benefits
• 401(k) with matching, tuition reimbursement, paid time off, flexible scheduling, and even a scrub allowance (we know you’ll want to look cute while saving lives)

Pay: D.O.E.

If you’re ready to bring your energy, compassion, and sense of humor to a team that truly values you—and the pets you’ll help—then apply today!

Hillside is looking for its next rockstar family member!