Veterinary Assistant, Emergency & Critical Care

Ethos Veterinary Health; Austin (TX); On-site; USD 27,552 - 33,062; Full time

Benefits offered by this job

401(k) with matching

Health, Dental, and Vision insurance

Paid Time Off (PTO)

Employee Assistance Program

Professional development and tuition assistance

Job summary

Ethos Veterinary Health in Austin, Texas is seeking a motivated Veterinary Assistant to join our Emergency & Critical Care team. You will assist practitioners in delivering excellent care to patients and maintain cleanliness in various areas of the hospital.

The ideal candidate is a team player with at least 1 year of experience, strong client service skills, and a commitment to fostering a positive work environment. We offer competitive compensation, comprehensive benefits, and opportunities for professional development.

Qualifications

• At least 1 year of experience as a veterinary assistant, preferred.
• Eager to promote trust, collaboration, and a positive work environment.
• Willing to go the extra mile for patients and clients.

Responsibilities

• Provide patient restraint and support during exams and treatments.
• Assist with post-operative care, including patient recovery.
• Maintain cleanliness and hygiene in exam rooms and other areas.

Skills

Client service

Patient care

Adaptability

Fluent English

Education

High School Diploma or equivalent

Job description

Veterinary Assistant, Emergency & Critical Care

At Austin Veterinary Emergency & Specialty (AVES), we have recently expanded—adding new doctors, enhancing our services, and growing our departments—now operating in a brand‑new, state‑of‑the‑art 45,000 sq. ft. hospital. As part of this continued growth, we’re hiring for multiple positions across departments. We’re seeking highly skilled, self‑motivated, and team‑oriented professionals who are passionate about delivering exceptional care in advanced veterinary medicine.

Compensation

• $20 – $24/hr based on experience

Benefits

• 401(k) with matching
• Health, Dental, and Vision insurance
• Health Savings Account (HSA) / Flexible Spending Account (FSA)
• Life and Disability insurance
• Paid Time Off (PTO) and Holidays
• Employee Assistance Program and Discounts (including Pet Discount)
• Professional development and tuition assistance
• Uniform stipend
• Retirement plan

Schedule

• Full Time
  • Days: TBD

Job Description

ER & CC Veterinary Technician Assistants are required to assist the practitioners and Licensed Veterinary Technicians to the fullest possible extent, to help improve the quality of care given to the patients of Austin Veterinary Emergency & Specialty Center and to aid in achieving greater efficiency by relieving them of technical work and administrative detail. This position requires flexibility to assist in many areas while timely managing major responsibilities.

Primary Responsibilities

• Provide patient restraint and follow safety protocols for exams, procedures, and treatments
• Support technicians with inpatient, outpatient, triage, anesthesia, and transport tasks
• Assist in post‑operative care, patient recovery, and ongoing treatments
• Prepare lab samples, manage invoicing, and assist with patient admissions and discharges
• Escort clients, record patient history and vitals, and assist doctors during exams
• Maintain cleanliness and hygiene in exam rooms, radiology, and CT suites
• Ensure PPE is inspected annually and help with general end‑of‑day and discharge duties
• Support ultrasounds and other diagnostic procedures under technician guidance

Secondary Responsibilities

• Perform and prepare lab tests (e.g., PCV, TP, chemistries) using Idexx and Antech; manage lab forms and sample shipments
• Maintain accurate patient records and ensure all lab results are filed and entered
• Collect and handle blood and urine samples
• Operate and maintain digital radiography units, anesthesia machines, and monitors
• Record treatments, diagnostics, and communications in medical records with proper invoicing
• Communicate patient updates to doctors, technicians, and clients professionally
• Know limits of knowledge—seek support when unsure; document all client interactions
• Report equipment issues across multiple departments
• Assist Primary Care Providers (PCPs) as needed

Qualifications

• High School Diploma or equivalent
• At least 1 year of experience as a veterinary assistant, dedicated to providing outstanding client service and excellent patient care preferred
• Culture builders—team players eager to promote trust, collaboration, and a positive work environment
• Adaptability—individuals willing to go the extra mile to ensure the best patient and client experience
• Fluent English skills (speaking & reading) are required; fluency in multiple languages a plus

Why Choose AVES?

• Work alongside a compassionate, dedicated team of veterinary professionals
• Thrive in a dynamic, fast‑paced environment where no two days are the same
• Make a direct impact on the lives of pets and their families during critical times
• Receive continuous training and growth opportunities—we’re passionate about teaching
• Enjoy a competitive salary and benefits package

Equal Opportunity Employer. AVES is an Equal Opportunity Employer. All employment is decided based on qualifications, competence, merit, and business need.