Veterinary Technician Supervisor, Neurology

Ethos Veterinary Health; Austin (TX); On-site; USD 39,000 - 48,000; Full time

Benefits offered by this job

401(k) with matching

Health, Dental, and Vision insurance

HSA / FSA

Life and Disability insurance

PTO and Holidays

Pet Discount

Professional development and tuition

Uniform stipend

Retirement plan

Job summary

Austin Veterinary Emergency & Specialty (AVES) is seeking a Veterinary Technician Supervisor for the Neurology department in Austin, TX. This role requires a highly skilled technician with leadership capabilities to guide a busy Neurology team in a 45,000 sq. ft.

hospital, delivering top-tier patient care. The Supervisor will balance technical Neurology duties with staff management, fostering a positive work environment, and ensuring timely completion of all tasks and patient care

Qualifications

• High School Diploma or equivalent required.
• Licensed Veterinary Technicians (LVT) preferred but not required.
• Minimum 2 years of supervisory or lead veterinary technician experience.

Responsibilities

• Lead AVES Neurology staff to maintain professional, safe, and high-quality patient care.
• Direct supervision of Neurology staff and ensure clear communication with clients.
• Provide technical support and participate in Neurology case management.
• Review training binders, set monthly goals, and monitor staff performance.
• Coordinate monthly departmental meetings and lead shift leads to troubleshoot challenges.

Skills

Supervisory experience

Team leadership

Fluent English

Adaptability

Education

High School Diploma

Job description

Veterinary Technician Supervisor, Neurology

$28 - $35/hr. | Austin Veterinary Emergency & Specialty | Austin, TX

At Austin Veterinary Emergency & Specialty (AVES), we have recently expanded—adding new doctors, enhancing our services, and growing our departments—now operating in our brand-new, state-of-the-art 45,000 sq. ft. hospital. As part of this continued growth, we’re hiring for multiple positions across departments. We’re seeking highly skilled, self‑motivated, and team‑oriented professionals who are passionate about delivering exceptional care in advanced veterinary medicine.

Compensation

$28 - $35/hr based on experience

Benefits

• 401(k) with matching
• Health, Dental, and Vision insurance
• Health Savings Account (HSA) / Flexible Spending Account (FSA)
• Life and Disability insurance
• Paid Time Off (PTO) and Holidays
• Employee Assistance Program and Discounts (including Pet Discount)
• Professional development and tuition assistance
• Uniform stipend
• Retirement plan

Schedule

• Full Time
  • Days
  • Occasional Weekends required

Job Description

A Neurology Supervisor is one that is a highly educated and skilled veterinary technician that emulates the qualities of a leader. The Supervisor should be proficient and project confidence with both technical skills and interpersonal communication. Despite anxiety, stress, and conflicts within the workplace, the supervisor should remain levelheaded and approach challenging situations in a proactive, problem‑solving manner. They should not only be able to recognize problems with the work environment but also provide creative solutions. The Neurology Supervisor must have excellent multi‑tasking ability and be able to juggle technical and managerial duties. The Supervisor must have excellent communication and follow through on all assigned tasks and requests in a timely manner (and meet all deadlines provided).

Primary Responsibilities

• Leadership: Act as a direct representative of the AVES technical staff. Ensure that the AVES Neurology staff create a professional work environment that strives to provide the highest quality of care to our patients. Maintain a professional demeanor and ensure that the staff have a safe, confidential, reliable person that can mediate and resolve situations of conflict.
• Direct Supervision of Neurology staff: Ensure that all Neurology staff are fulfilling their duties in the designated roles throughout the workday. Ensure that all Neurology staff portray exceptional inter/intradepartmental and client communication.
• Technical Support: Provide technical support as needed and spend a moderate amount of time on primary Neurology case management.
• Review technician training binders for progress and completion on technical duties. Review and assign new goals monthly to each employee.
• Monitor professional development and skill level of all department staff via initial (60 days) and annual performance reviews.
• Delegate daily responsibilities for department staff including tasks lists during slow days.
• Review end of shift check lists daily to ensure equal share of cleaning duties amongst staff.
• Coordinate and direct monthly departmental meetings and relay information to staff.
• Facilitate frequent meetings with shift leads to trouble shoot challenges and frustrations and provide feedback on leadership skills.
• Engage doctors frequently to obtain real time feedback on departmental functionality and flow and potential concerns regarding department staff

Secondary Responsibilities

• Develop department staff work schedules to meet daily, weekly, and holiday support requirements for the hospital. Collaborate with manager for people calling in sick or late to work. Collaborate with manager/supervisors to provide adequate coverage to the hospital.
• Interview, hire, train, review and terminate department staff.
• Ensure that department staff follow appropriate policies and procedures.
• Assure that regular generation, review, and updating of standard operating procedures (SOP’s) occurs as needed (no less than semiannually).
• Collaborate with Education Department and facilitate continuing education for department staff
• Ensure appropriate inter and intradepartmental communication.
• Contribute to creation of hospital cleaning schedule with other supervisors.

Qualifications

• High School Diploma or equivalent
• Licensed Veterinary Technicians (LVT) preferred but not required
• At least 2 years+ of supervisory or lead veterinary technicians experience required
• Culture builders—team players eager to promote trust, collaboration, and a positive work environment.
• Adaptability—individuals willing to go the extra mile to ensure the best patient and client experience.
• Fluent English skills (speaking & reading) are required for the role; fluency in multiple languages a plus!

Why Choose AVES?

• Work alongside a compassionate, dedicated team of veterinary professionals.
• Thrive in a dynamic, fast‑paced environment where no two days are the same.
• Make a direct impact on the lives of pets and their families during critical times.
• Receive continuous training and growth opportunities—we’re passionate about teaching!
• Enjoy a competitive salary and benefits package.

Why AVES?

Austin Veterinary Emergency and Specialty Center (AVES) has proudly served the Austin pet community for 11 years, delivering exceptional, compassionate care when it matters most. As a thriving 24/7/365 veterinary hospital, we offer a comprehensive range of specialty services including Emergency & Critical Care, Internal Medicine, Surgery, Neurology, Cardiology, Diagnostic Imaging, Interventional Radiology—and now, an exciting addition: a fully integrated Oncology Cancer Center, providing both medical and radiation oncology.

We’ve Moved!

AVES has officially relocated to a brand-new, 45,000 square foot, state‑of‑the‑art facility just 2.6 miles from our original location. This expansion allows us to grow alongside our community, enhance our capabilities, and create even more opportunities for our team members to develop and thrive.

Our core values—Kindness, Integrity, Collaboration, and Consistency—are at the heart of everything we do, guiding us in delivering top‑tier medical care and an exceptional client experience. We are also deeply committed to the growth of our team, offering a robust on‑site Education Program designed to support ongoing learning and hands‑on training for our support staff.

Nearby Communities

• Austin, TX
• Round Rock, TX
• Cedar Park, TX
• Georgetown, TX
• Leander, TX
• Pflugerville, TX
• Hutto, TX
• Kyle, TX
• Buda, TX
• Lakeway, TX
• Bee Cave, TX
• Dripping Springs, TX
• Liberty Hill, TX
• Manor, TX
• Elgin, TX
• Bastrop, TX

About Ethos Veterinary Health

Ethos Veterinary Health, part of the NVA Group, is where you come to practice world‑class medicine, and help shape what veterinary care becomes next. Across our network of 140 specialty and emergency hospitals, science moves forward, standards are elevated, and innovation is put into practice every day. You’ll work alongside respected veterinary leaders in academic‑caliber hospitals designed for learning, teaching, and discovery. Here, mentorship is a two‑way street. You’ll share your expertise, learn from others, and continue to grow, clinically, professionally, and personally. At Ethos, you inspire hope, deliver exceptional care, and pursue veterinary medicine at its highest level, together.

Join Us

At Ethos, this isn’t just a job, it’s an opportunity to practice medicine at the highest level and help shape the future of veterinary care.

Equal Opportunity Employer

Ethos is an Equal Opportunity Employer. Ethos does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided based on qualifications, competence, merit, and business need.