Veterinary Assistant - Brandermill Animal Hospital

Brandermill Animal Hospital; Midlothian (VA); On-site; USD 30,000 - 42,000; Full time

Job summary

Brandermill Animal Hospital in Midlothian, Virginia, is a busy, client‑focused companion animal practice with a positive team culture and a commitment to high‑quality care.

We are seeking a Full Time Veterinary Assistant to advocate for our patients and work closely with clients. Responsibilities include client education, animal handling, patient treatment, medical records, lab processing, prescription filling and invoicing; a compassionate, detail‑oriented communicator is essential.

Qualifications

• Previous animal handling and customer service experience is required.
• Strong client education and patient care skills.
• Experience with Idexx Cornerstone is a plus.

Responsibilities

• Client education and relationship building with pet owners.
• Animal handling and patient care in a fast-paced clinic.
• Medical records management and lab sample processing.
• Prescription filling and invoicing duties.

Skills

Client education

Patient care

Animal handling

Customer service

Empathy

Tools

Idexx Cornerstone

Job description

Veterinary Assistant - Brandermill Animal Hospital

Midlothian, Virginia, United States

Brandermill Animal Hospital in Midlothian, Virginia (a Richmond suburb) is a hard working, fun-loving companion animal practice boasting a positive team culture and low turnover. We offer high-quality integrative and preventative care and are AAHA accredited. We are a “high-touch” practice and feel that truly getting to know our clients and patients is an integral part of providing the best veterinary care possible. At Brandermill we proudly offer mentorship from multiple experienced veterinarians and the opportunity to join a team with strong clinical skills in the areas of wellness and dentistry.

Brandermill Animal Hospital is seeking a Full Time Veterinary Assistant to join our team!

We are searching for a candidate with strong client education and patient care skills who thrives in a fast-paced team environment. The primary responsibility of the Veterinary Assistant is to advocate for our patients and work together with our clients to help them take excellent care of their pets. The ideal candidate is skilled in relationship building and demonstrates empathy when communicating in person and over the phone. Responsibilities include client education, animal handling, patient treatment, medical record management, lab sampling and processing, prescription filling and invoicing. As a representative of our hospital, a veterinary assistant must prioritize courtesy, compassion, and a positive attitude in all interactions with clients, patients, and coworkers. Previous animal handling and customer service experience is required. Experience with Idexx Cornerstone is a plus.

Our ideal Veterinary Assistant should:

• Have a desire to make a difference in the lives of our patients and their people
• Be solution-oriented, adaptable, and resilient when faced with a challenge
• Demonstrate emotional intelligence and communicate with confidence
• Possess high attention to detail and be skilled in managing multiple priorities

Why work at Brandermill Animal Hospital?

We are a busy 3-doctor, AAHA-certified, small animal and exotics practice located in Midlothian, VA. Our practice has a long history of providing excellent veterinary care to our patients, building trusting relationships with our clients, and providing a fun, rewarding, and engaging team culture. If you are passionate about helping people and animals and want a job that makes a positive impact, we’d love to talk to you about our veterinary assistant position.

Hours:

• Must be able to work a flexible schedule and be available Mon - Fri 7:30 am - 7 pm and Saturday 9 am - 1 pm

Compensation and Benefits:

• We offer a comprehensive benefits package that includes medical, dental, and vision coverage. In addition, employees are eligible to participate in our 401(k) retirement plan. Other benefits include paid time off, paid holidays, employee discount and access to employee assistance program.

As set forth in Brandermill Animal Hospital’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.