Veterinary Assistant - Patient Care & Client Education

VetEvolve; Richmond (VA); On-site; USD 21,000 - 29,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401(k) retirement plan

Employee discount

Paid time off

Paid holidays

Employee assistance program

Job summary

Brandermill Animal Hospital in Midlothian, Virginia, is seeking a full-time Veterinary Assistant to join our team. We value client education, patient care, teamwork, and empathy, and provide mentorship from experienced veterinarians in a fast-paced, high-touch practice.

Responsibilities include client education, animal handling, patient care, medical records, lab work, prescription processing, and invoicing.

Qualifications

• Previous animal handling and customer service experience is required.
• Strong client education and patient care skills.
• Empathy and confident communication in person and over the phone.

Responsibilities

• Advocate for patients and educate clients.
• Handle animals safely and compassionately.
• Assist with patient treatment and care.
• Manage medical records and documentation.
• Perform lab sampling and processing; assist with invoicing.
• Process prescriptions and billing when needed.

Skills

Client education

Animal handling

Communication

Empathy

Tools

Idexx Cornerstone

Job description

Brandermill Animal Hospital in Midlothian, Virginia, is seeking a full-time Veterinary Assistant to join our team. We value client education, patient care, teamwork, and empathy, and provide mentorship from experienced veterinarians in a fast-paced, high-touch practice.

Responsibilities include client education, animal handling, patient care, medical records, lab work, prescription processing, and invoicing.