Veterinary Assistant - Brandermill Animal Hospital

VetEvolve; Richmond (VA); On-site; USD 21,000 - 29,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401(k) retirement plan

Employee discount

Paid time off

Paid holidays

Employee assistance program

Job summary

Brandermill Animal Hospital in Midlothian, Virginia, is seeking a full-time Veterinary Assistant to join our team. We value client education, patient care, teamwork, and empathy, and provide mentorship from experienced veterinarians in a fast-paced, high-touch practice.

Responsibilities include client education, animal handling, patient care, medical records, lab work, prescription processing, and invoicing.

Qualifications

• Previous animal handling and customer service experience is required.
• Strong client education and patient care skills.
• Empathy and confident communication in person and over the phone.

Responsibilities

• Advocate for patients and educate clients.
• Handle animals safely and compassionately.
• Assist with patient treatment and care.
• Manage medical records and documentation.
• Perform lab sampling and processing; assist with invoicing.
• Process prescriptions and billing when needed.

Skills

Client education

Animal handling

Communication

Empathy

Tools

Idexx Cornerstone

Job description

Brandermill Animal Hospital in Midlothian, Virginia (a Richmond suburb) is a hard working, fun-loving companion animal practice boasting a positive team culture and low turnover. We offer high-quality integrative and preventative care and are AAHA accredited. We are a "high-touch" practice and feel that truly getting to know our clients and patients is an integral part of providing the best veterinary care possible. At Brandermill we proudly offer mentorship from multiple experienced veterinarians and the opportunity to join a team with strong clinical skills in the areas of wellness and dentistry.

Brandermill Animal Hospital is seeking a Full Time Veterinary Assistant to join our team!

We are searching for a candidate with strong client education and patient care skills who thrives in a fast-paced team environment. The primary responsibility of the Veterinary Assistant is to advocate for our patients and work together with our clients to help them take excellent care of their pets. The ideal candidate is skilled in relationship building and demonstrates empathy when communicating in person and over the phone. Responsibilities include client education, animal handling, patient treatment, medical record management, lab sampling and processing, prescription filling and invoicing. As a representative of our hospital, a veterinary assistant must prioritize courtesy, compassion, and a positive attitude in all interactions with clients, patients, and coworkers. Previous animal handling and customer service experience is required. Experience with Idexx Cornerstone is a plus.

Our Ideal Veterinary Assistant Should

• Have a desire to make a difference in the lives of our patients and their people
• Be solution-oriented, adaptable, and resilient when faced with a challenge
• Demonstrate emotional intelligence and communicate with confidence
• Possess high attention to detail and be skilled in managing multiple priorities

Why work at Brandermill Animal Hospital?

We are a busy 3-doctor, AAHA-certified, small animal and exotics practice located in Midlothian, VA. Our practice has a long history of providing excellent veterinary care to our patients, building trusting relationships with our clients, and providing a fun, rewarding, and engaging team culture. If you are passionate about helping people and animals and want a job that makes a positive impact, we’d love to talk to you about our veterinary assistant position.

Hours:

Monday - Friday 7:30 am - 7 pm, Saturday 9 am - 1 pm

• Must be able to work a flexible schedule and be available for scheduling during all hours the practice is open to support hospital operations.

Compensation And Benefits

• We offer a comprehensive benefits package that includes medical, dental, and vision coverage. In addition, employees are eligible to participate in our 401(k) retirement plan. Other benefits include employee discount, paid time off, paid holidays and access to employee assistance program.