Responsibilities
- Support veterinarians and veterinary technicians in ensuring quality veterinary care for all pets.
- Advocate for pets, educate clients on all aspects of pet health, and ensure a safe and effective hospital environment.
- Act as extra eyes, ears, and hands for the veterinarian and veterinary technician to maximize productivity.
- Communicate with veterinarian, veterinary technicians and other associates to maintain patient flow.
- Provide professional, efficient and exceptional service, including performing or preparing procedures that do not require veterinarian or veterinary technician assistance.
- Prepare for surgical procedures as allowed under state practice acts, and monitor hospitalized or surgical pets as permitted.
- Educate clients about Optimum Wellness Plans, preventive care, pet health needs, hospital services and other issues.
- Obtain relevant information and history from clients and maintain proper and complete medical charts.
- Ensure safety of pets, clients and associates using safe restraining techniques, following protocols, and maintaining clean, sterile and organized treatment areas, exam rooms and labs.
- Assist with surgery as applicable and utilize technical skills within state practice acts and NAVTA guidelines.
- Mentor other paraprofessionals in the hospital; perform other duties as assigned.
Qualifications
- Leadership and action-oriented mindset.
- Strong customer focus and listening skills.
- Peer relationships and personal learning mindset.
- Functional skills in prioritization and medical quality assurance.
- Effective communication and drive toward results.
Pay Range
Hourly: $15.19 – $19.41 (rate determined by experience, skill level, education and location).
Benefits
- Comprehensive Medical, Dental, and Vision Insurance
- Generous 401(k) and Roth retirement plans with company match
- Student Debt Relief Program for Full-Time DVMs
- Paid Time Off and Holidays
- Top-Tier Mental Health and Wellbeing Resources (free coaching and counseling)
- Associate Life Insurance (company-paid) and Supplemental Life Insurance options
- Company-Paid Short- and Long-Term Disability
- Flexible Spending Accounts (FSA)
- Health Savings Account (HSA)
- Paid Parental Leave for birth and adoption
- Continuing Education Allowance (for eligible positions)
- Backup Child and Elder Care & Family Support Resources
- Fertility and Family Building Support
- Digital Exercise Therapy program
- Voluntary Protection Benefits (purchase coverage)
- Legal Plan
- Identity Protection services
- Commuter Benefits
- Three Free Optimum Wellness Plans for Pets
- Exclusive Discounts on products and services
Benefits eligibility is based on employment status: Full-time associates are eligible for all programs; Part-time associates are eligible for those benefits marked with an asterisk.
Banfield is a community of caring people, dedicated to a better world for pets. We create an inclusive environment that values diversity and supports the health and well-being of our associates.