Veterinary Assistant

A Caring Doctor (New Jersey), P.C.; Port Reading (NJ); On-site; USD 25,347 - 32,387; Full time

Benefits offered by this job

Medical Insurance

401(k) with company match

Paid Time Off

Student Debt Relief Program for FT DVM

Job summary

Banfield is seeking a Veterinary Assistant to support veterinarians and technicians, educate clients on pet health, and help maintain a clean, safe hospital environment. You will advocate for pets and assist with procedures within state practice acts.

You will work closely with a professional team, follow our Five Principles, mentor paraprofessionals, and contribute to high-quality patient care. The role includes benefits, PTO, and opportunities for growth.

Qualifications

• Leadership and teamwork capabilities essential for coordinating with veterinarians and staff.
• Strong communication and customer-service orientation needed to educate clients.

Responsibilities

• Live and exemplify the Five Principles of Mars, Inc. within self and team.
• Act as the extra eyes, ears and hands for the veterinarian and veterinary technician to ensure the best quality pet care and to maximize productivity.
• Provide professional, efficient and exceptional service at all times, including preparatory work for procedures.
• Educate clients about wellness plans, preventive care and hospital services.
• Obtain relevant information and history from clients and maintain medical charts.
• Ensure safety of pets, clients and staff by following protocols and maintaining clean areas.
• Assist with surgery as applicable.
• Mentor other paraprofessionals in the hospital.
• Perform other duties as assigned.

Skills

Action Oriented

Customer Focus

Listening

Peer Relationships

Personal Learning

Effective communication

Job description

Job Purpose and Function

The Veterinary Assistant supports the veterinarians and veterinary technicians in ensuring quality veterinary care for all pets, advocates for pets, educates clients on all aspects of pet health, and ensures a safe and effective hospital environment.

Essential Responsibilities and Tasks

• Live and exemplify the Five Principles of Mars, Inc. within self and team.
• Act as the extra eyes, ears and hands for the veterinarian and veterinary technician to ensure the best quality pet care and to maximize the veterinarian's and veterinary technician’s productivity. Communicate with veterinarians, veterinary technicians and other associates to maintain the flow of patients.
• Provide professional, efficient and exceptional service at all times. This includes performing or preparing procedures that do not require veterinarian or veterinary technician assistance, completing preparatory work for other procedures, ensuring that clients and pets are comfortable in the hospital, and monitoring hospitalized or surgical pets as allowed in the state practice acts.
• Educate clients about Optimum Wellness Plans, preventive care, pet health needs, hospital services and other issues.
• Obtain relevant information and history from clients and maintain proper and complete medical charts.
• Ensure the safety of pets, clients and associates by utilizing safe restraining techniques, following standard protocols, and maintaining clean, sterile and organized treatment areas, exam rooms and labs.
• Assist with surgery as applicable.
• Utilize technical skills to the fullest, within state practice acts and as outlined in the NAVTA guidelines for veterinary assistant skills and duties.
• Mentor other paraprofessionals in the hospital.
• Other job duties as assigned.

The Five Principles

• Quality – The consumer is our boss, quality is our work and value for money is our goal.
• Responsibility – As individuals, we demand total responsibility from ourselves; as associates, we support the responsibility of others.
• Mutuality – A mutual benefit is a shared benefit; a shared benefit will endure.
• Efficiency – We use resources to the full, waste nothing and do only what we can do best.
• Freedom – We need freedom to shape our future; we need profit to remain free.

Hiring Qualifications Competencies

Leadership

• Action Oriented
• Customer Focus
• Listening
• Peer Relationships
• Personal Learning

Functional

• Ensure medical quality
• Effective communication

The pay range for this role is $18.40 - $23.51 Hourly.

Benefits

• Comprehensive Medical, Dental, and Vision Insurance.
• Generous Retirement Plans (401(k) and Roth) with company match.
• Best-in-Class Student Debt Relief Program (for Full‑Time DVMs).
• Paid Time Off and Holidays.
• Top‑Tier Mental Health and Well‑Being Resources.
• Associate Life Insurance (company‑paid) & Supplemental Life Insurance.
• Company‑Paid Short‑ and Long‑Term Disability.
• Flexible Spending Accounts (FSA).
• Health Savings Account (HSA).
• Paid Parental Leave.
• Continuing Education Allowance (for Eligible Positions).
• Back‑Up Child and Elder Care & Family Support Resources.
• Fertility and Family Building Support.
• Digital Exercise Therapy.
• Voluntary Protection Benefits.
• Legal Plan.
• Identity Protection.
• Commuter Benefits.
• Three Free Optimum Wellness Plans for Pets.
• Exclusive Discounts.

Benefits eligibility is based on employment status. Full‑time Associates are eligible for all benefit programs (Student Debt Program available for FT DVMs only); Part‑time Associates are eligible for those benefits with an asterisk (*).

About Us

Banfield is a community of caring people marked by a diversity of thought, background and approach. Together, we’re bonded by a commitment to our purpose: A Better World for Pets. We strive to create an inclusive environment where associates can be themselves, so we can find value in our differences.