Summary of Job Purpose and Function
The Pet Care Assistant works with the veterinary medical team to provide and prepare for the best medical care of pets, and to ensure this is provided in a happy, welcoming, friendly and efficient manner, influencing clients to return and refer their friends and families.
Essential Responsibilities and Tasks
- Prepare the treatment room for examination of pets and all necessary medical items and supplies (e.g., vaccinations, fecal loops, slides, etc.) for the veterinarian and/or veterinary technician.
- Set up fecals, smears, and skin scrapings as allowed by state rules and regulations.
- Maintain the flow of the Cycle of Service in accordance to position. Provide client education regarding preventive care, Optimum Wellness Plans, and basic status of hospitalized pets. Serve as support to the Client Services Coordinator staff on an as-needed basis.
- Hold or restrain pets during examination, treatment, or inoculation.
- Prepare routine in-house laboratory tests (e.g., canine heartworm, feline leukemia, FIV, and canine parvovirus) as allowed by state rules and regulations.
- Monitor the comfort of hospitalized patients. Ensure the comfort of hospitalized patients by walking, exercising, feeding, and cleaning cages and pets (when approved by the veterinarian or veterinary technician).
- Bathe and dip pets when necessary to treat dermatological conditions (when advised by veterinarian or veterinary technician).
- Clean the surgical suite and instruments.
- Ensure cleanliness of the hospital including but not limited to housekeeping such as laundry, dishes, mopping, cage cleaning, trash collection and removal and instrument cleaning as outlined by hospital protocols.
- Other job duties as assigned.
Hiring Qualifications
- Ability to multi-task: manages multiple tasks at one time; quickly and accurately shifts attention among multiple tasks under distracting conditions without loss of accuracy or appearance of frustration.
- Communication skills: reads, writes and speaks fluent English, using appropriate grammar, style and vocabulary. Correctly spells commonly used English words and job-specific terms. Demonstrates exceptionally strong written and verbal communication skills.
- Organizational ability: demonstrates a systematic approach in carrying out assignments. Is very orderly and excels at cutting through confusion and turning chaos into order.
- Problem solving skills: demonstrates a strong ability to identify, analyze and solve problems. Translates problems into practical solutions.
Pay
The pay range for this role is $15.00 - $15.97 hourly. The pay range listed reflects a general hiring range for the area, with the specific rate determined based on the candidate’s experience, skill level, and education, and may vary depending on location or applicable minimum wage laws.
Benefits
- Comprehensive Medical, Dental, and Vision Insurance: coverage for essential medical, dental, and vision care.
- Generous Retirement Plans (401(k) and Roth): company match to help build a secure financial future.
- Best-in-Class Student Debt Relief Program (for Full‑Time DVMs): support for veterinarians in addressing student debt.
- Paid Time Off and Holidays: paid leave to recharge and celebrate personal occasions.
- Top-Tier Mental Health and Well‑Being Resources: industry-leading resources including free coaching and counseling sessions.
- Associate Life Insurance (company-paid) and Supplemental Life Insurance: protection for loved ones.
- Company-Paid Short- and Long-Term Disability: financial protection for temporary or long-term disability.
- Flexible Spending Accounts (FSA): pre-tax money for healthcare and dependent care expenses.
- Health Savings Account (HSA): tax-advantaged account for healthcare expenses.
- Paid Parental Leave: support for birth and adoption with paid leave.
- Continuing Education Allowance (for Eligible Positions): financial assistance to pursue continuing education opportunities.
- Back-Up Child and Elder Care and Family Support Resources: assistance when life's unpredictable moments arise.
- Fertility and Family Building Support: support for fertility treatments and family-building options.
- Digital Exercise Therapy: program to fit a busy lifestyle and keep moving.
- Voluntary Protection Benefits: coverage for hospital stays, critical illness, and accidents.
- Legal Plan: coverage for a wide range of legal needs.
- Identity Protection: safeguard personal information and alert to suspicious activity.
- Commuter Benefits: convenient and cost-effective commuting options.
- Three Free Optimum Wellness Plans for Pets: three free wellness plans for pets’ preventive and general care.
- Exclusive Discounts: savings on products and services.
About Us
Banfield is a community of caring people marked by a diversity of thought, background and approach. Together, we’re bonded by a commitment to our purpose: A BETTER WORLD FOR PETS. Our pledge is to create an inclusive environment where associates can be themselves, so that we can find value in our differences. And we know that’s best achieved by upholding the health and well‑being of our associates.