Veterinary Assistant

Mission Pet Health; Richmond (VA); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Discounted pet care

Teladoc access

401k retirement plan

Healthcare benefits

Employee assistance program

Job summary

River City Veterinary Hospital in Richmond, VA is seeking a dedicated Veterinary Assistant to join a compassionate, team‑oriented practice. You’ll support veterinarians and technicians, assist with exams, patient care, and client communications, and help maintain a clean, efficient hospital.

We offer a comprehensive benefits package, including medical, dental, vision, 401(k), and Teladoc access, plus opportunities for credentialing and growth within Mission Pet Health’s network.

Qualifications

• Diploma or equivalent required.
• Able to work in a fast-paced environment with composure.
• Comfort with handling pets of all sizes and temperaments.
• Strong organizational and communication skills.
• Experience with basic veterinary workflows is a plus.

Responsibilities

• Assist veterinarians and technicians with exams and procedures.
• Support the medical team to ensure a smooth, collaborative workflow.
• Assist with client scheduling, payments, and communications.
• Maintain a clean, organized, and safe hospital environment.

Skills

Patient care

Team support

Client service

Clinic cleanliness

Education

High School Diploma

Job description

River City Veterinary Hospital, proudly serving the Richmond area since 2014, is rooted in providing a collaborative, compassionate, and pro-active healthcare experience for every patient. The community trust is evident—we hold an exceptional 4.9-star Google rating and have consistently been recognized as a top provider, earning Richmond Magazine’s Best Veterinary Hospital since 2019, Style Weekly’s Best Animal Hospital since 2016, and Virginia Living Magazine’s Best of Virginia since 2019. If you are seeking a practice where your medical dedication is recognized by both your teammates and the local pet owners you serve, this is where you can truly do your best work. As a future teammate at River City Veterinary Hospital, you will be joining a team recognized for its deep dedication to medicine and client empathy. The leadership here believes that easing the minds of concerned pet parents, especially in urgent situations, is as vital as the diagnosis itself. This commitment creates an environment built for professional growth. Though we maintain a local, personalized feel, joining us means you have access to broader programs designed to help all teammates achieve their career goals, whether you are pursuing credentialing as an LVT or moving toward a leadership role within the organization. We are focused on helping you succeed professionally. We focus intently on comprehensive veterinary services, including animal rescue initiatives and emergency medical topics, ensuring we handle the full spectrum of complex cases. We understand the urgency needed when a pet is not feeling well, providing both diagnosis and crucial emotional support. To streamline client communication and improve workflow efficiency, we utilize modern digital tools like PetPage by AllyDVM, allowing for seamless communication, appointment requests, and prescription refills, even outside of our regular office hours (M-F 7:30 AM - 6:00 PM, Saturday 8:00 AM - 1:00 PM). You will be fully supported by a dedicated team that prioritizes delivering pro-active healthcare. Richmond, VA, known as River City, is a dynamic community offering rich history combined with modern vibrancy. Located conveniently on West Broad Street, our facility places you in the heart of a city renowned for its arts, diverse food scene, and extensive park systems bordering the James River. This location provides you with the perfect backdrop for a balanced life, allowing you to easily connect with the community you serve and enjoy ample opportunities for recreation and relaxation outside of the practice.

Your Impact as a Veterinary Assistant

• Provide Essential Patient Care: You'll be a key player in the health of our patients, assisting the medical team with hands-on care and ensuring every animal is treated with compassion and respect.
• Be the Go-To Support for the Medical Team: You'll be the backbone of the clinic, anticipating the needs of veterinarians and technicians to ensure a smooth, efficient, and collaborative workflow.
• Create a Positive Client Experience: You'll help create a seamless visit for our clients by assisting with scheduling, payments, and communications, always with a courteous and informative approach.
• Ensure a Safe and Clean Environment: You'll take pride in maintaining the hospital, performing clinic upkeep and equipment maintenance to uphold our high standards of care.

What You’ll Bring to the Team

• A High School Diploma or equivalent.
• A calm and efficient approach, with the ability to handle a fast-paced and sometimes stressful environment with composure.
• Confidence and skill in handling pets of all sizes and temperaments.
• Strong organizational and communication skills.
• Proficiency in fundamental veterinary skills ranging from laboratory and pharmacy to nursing and radiology is a strong asset.

How You’re Supported

As part of the Mission Pet Health family, you get the stability of a local practice backed by the comprehensive benefits and resources of a larger network. The focus is on investing in you, so you can focus on what you love.

Note: Our comprehensive benefits package is designed to support you at every stage. Eligibility for specific benefits varies based on your role and hours worked.

Competitive Compensation

A competitive hourly rate or salary based on your experience and role.

Health & Wellbeing

We offer comprehensive coverage options including Medical, Dental, and Vision insurance, along with access to our Employee Assistance Program (EAP) for all teammates.

Financial Security

Plan for your future with our 401k retirement options and additional financial protection benefits like Life Insurance and Disability coverage.

Commitment to Growth

We support your career goals with opportunities for professional development, including educational assistance for qualified teammates to enroll in AVMA-accredited veterinary technician programs.

The Power of a Network

Join a nationwide community of over 20,000 veterinary professionals who share a passion for collaboration, career growth, and sharing best practices.

Valuable Perks

Enjoy discounted veterinary care for your own pets, access to an online discount platform, and free 24/7 access to doctors through Teladoc.

About Mission Pet Health

Mission Pet Health was founded by veterinarians on the belief that local practices thrive with clinical autonomy, collaboration, and medical excellence. The organization provides world-class support to its 850+ hospital teams on a hyper-local basis so they can focus on what matters most: the medicine, their patients, and their team culture. Learn more at missionpethealth.com.

Driving the award-winning culture are the WAG values – Work Together, Amaze, and Grow. Mission Pet Health is veterinarian-led, people-focused, and on a mission to be the best place to work in veterinary medicine. We are proud to be recognized as a 2025 "Most Loved Workplace", ranked #2 in America's Top 100 and #1 in veterinary care.

Reasonable Accommodations

Applicants with disabilities may be entitled to reasonable accommodation. Please contact [e-mail] with your request and contact information.

EEO Statement

Mission Pet Health is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for all employees.