Veterinary Assistant

Chewy; Louisville (CO); On-site; USD 22,041 - 33,062; Full time

Job summary

Chewy Vet Care is recruiting a full-time Veterinary Assistant to join our Healthcare Practice Team. You'll support veterinarians with equipment, procedures, and patient care while upholding SOPs and delivering compassionate service to pets and their families.

Requirements include an accredited program (preferred), 0–2 years in practice, and excellent communication. This role may involve weekend work and occasional travel; compensation includes a competitive hourly wage and benefits.

Qualifications

• Accredited veterinary assistant program preferred.
• 0–2 years experience as a Veterinary Assistant in practice.
• Experience in veterinary medicine.
• Strong customer service focus with empathy and compassion.
• Excellent verbal and written communication, observational and analytical skills.
• Ability to work in a fast-paced environment.

Responsibilities

• Support the practice team and deliver high-level veterinary assistance.
• Follow SOPs and SOC, and use integrated technology.
• Assist veterinarians with equipment and procedures (lab, radiology, anesthesia, dental).
• Communicate patient updates clearly to team members and clients.
• Help manage inventory, payments, and practice operations.
• Work weekends or travel as needed.

Skills

Empathy

Communication

Customer service

Team collaboration

Fast-paced work

Education

Accredited veterinary assistant program

Tools

PIMS software

Job description

Job Description

At Chewy Vet Care, we’re changing the veterinary care experience! It starts by crafting a culture and environment where veterinary teams can succeed every day. With the launch of our new veterinary practices in early 2024, we are looking for a full-time Veterinary Assistant to join our Healthcare Practice Team. As a clinical team member, you’ll chip in to a practice built from the ground up by veterinarians, equipped with sophisticated equipment and purpose-built technology so that we can practice the best medicine and focus on patient and pet parent care. We offer a customer- and team member-centric atmosphere, together, we deliver care that starts with a visit and lasts a lifetime! We are a comprehensive veterinary practice that delivers personalized, patient-centric care. Our mission is clear - to become the most trusted and convenient destination for pet parents and partners, everywhere. This is an opportunity to join the industry leader that not only cares about what you do, but what you need as a person. We’ll provide competitive benefits, scheduling options that fit different lifestyles, and a collaborative work environment where we can our full potential! Join the team that understands that caring for the pets we love starts with greater care for our veterinary Team Members.

What You’ll Do

• Serve to support the practice team, setting the bar for providing high-level, proficient veterinary support care and embodying the Chewy Vet Care culture to work collaboratively with peers and deliver the pet parent WOW experience.
• Responsible for implementing the outlined policies and procedures, using integrated technology, and delivering consistent and appropriate medical care within the given abilities.
• Perform veterinary assistant skills to support practice veterinarians, including assistance with operating medical equipment (like lab, radiology, anesthesia, dental) and performing functions that require handling animal bodily fluids and tissues.
• Demonstrate team support and care for others’ work experiences.
• Understand and follow the practice’s Standard Operating Procedures (SOPs) and Standards of Care (SOC)
• Review invoices with clients and handle client payments.
• Communicate clearly and respectfully with other Team Members, keeping veterinarians informed in real time on patient updates (in practice, at referral, and under home care)
• Be proficient using the PIMS and aid others on the team in their use of the technology.
• Act responsibly given the pharmacy holdings of the practice and keep controlled substance logs.
• Assist practice manager with communicating on inventory needs.
• Clean workspaces after every patient or patient lab sample interaction.
• Participation in self-development courses and Chewy Vet Care required compliance training.
• Perform related duties and assignments as directed by management.
• May be required to work weekends, position may require some travel.

What You’ll Need

• Successful completion of an accredited veterinary assistant program is preferred.
• Demonstrated ability to complete the veterinary assistant skills checklist for Veterinary Assistant.
• 0 - 2 years of experience as a Veterinary Assistant in practice.
• Experience in veterinary medicine
• Passionate about helping people and pets with empathy and excellent customer service focus.
• Strong ability to connect with clients and demonstrate empathy and compassion.
• Excellent verbal / written communication, observational, and analytical skills.
• Must have the ability to work in a fast-paced environment.

Physical Job Requirements

• Standing or walking up to 80% per shift.
• Frequently lift up to 50 to 70pounds using an optional team lift.
• Occasionally lift greater than 70+ pounds using a team lift.
• Stand, push, pull, carry, squat, and kneel.

The hourly range for this role is $15.62 - $23.55.

• The specific hourly range offered to a candidate may be influenced by a variety of factors including but not limited to the candidate’s relevant experience, education, and work location. In addition, this position is eligible for 401k.

We offer different types of insurance and benefits, such as medical/Rx, vision, dental, life, disability, hospital indemnity, critical illness, and accident. We offer parental leave, family services benefits, backup dependent care, flexible spending accounts, telemedicine, pet adoption reimbursement, employee assistance program, and many discounts including 10% off pet insurance and 20% off at Chewy.com.

Non-exempt hourly team members accrue paid time off (PTO) and are eligible for additional unplanned unpaid time off (UTO). Team members will receive six paid holidays per year. Team members may be eligible for paid sick and family leave in compliance with applicable state and local regulations.

Chewy Vet Care is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, gender, citizenship, marital status, religion, age, disability, gender identity, results of genetic testing, veteran status, as well as any other legally-protected characteristic. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact [e-mail].

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