Veterinary Assistant II

Chewy; Colorado Springs (CO); On-site; USD 22,179 - 33,434; Full time

Benefits offered by this job

401(k)

Medical/Rx

Vision

Dental

Life insurance

Disability insurance

Hospital indemnity

Critical illness

Accident insurance

Parental leave

Flexible spending accounts

Telemedicine

Pet adoption reimbursement

Employee assistance program

Pet discounts

Job summary

Chewy Vet Care in Colorado Springs is seeking a full‑time Veterinary Assistant to join our Healthcare Practice Team. You will support veterinarians, operate equipment, and help maintain inventory while delivering a high level of care to pets and their families.

The role requires 0–2 years experience in veterinary medicine, completion of an accredited assistant program (preferred), and a strong Customer Service focus.

Qualifications

• Successful completion of an accredited veterinary assistant program (preferred).
• Demonstrated ability to complete the veterinary assistant skills checklist.
• 0–2 years of experience as a Veterinary Assistant in practice.
• Experience in veterinary medicine.
• Passionate about helping people and pets with empathy and excellent customer service focus.
• Strong ability to connect with clients and demonstrate empathy and compassion.
• Excellent verbal and written communication, observational, and analytical skills.
• Strong ability to work in a fast‑paced environment.

Responsibilities

• Support the practice team, setting the bar for high‑level veterinary support care and embodying the Chewy Vet Care culture to deliver the pet parent WOW experience.
• Implement policies and procedures, use integrated technology, and deliver consistent and appropriate medical care within given abilities.
• Perform veterinary assistant duties to support practice veterinarians, including operating medical equipment (lab, radiology, anesthesia, dental) and handling animal bodily fluids and tissues.
• Demonstrate team support and care for others’ work experiences.
• Follow the practice’s SOPs and SOC.
• Review invoices with clients and handle client payments.
• Communicate clearly and respectfully with other team members, keeping veterinarians informed of patient updates in real time.
• Be proficient using the PIMS and assist others with technology.
• Act responsibly regarding pharmacy holdings and keep controlled substance logs.
• Assist the practice manager with inventory needs.
• Clean workspaces after each patient or lab sample interaction.
• Participate in self‑development courses and required compliance training.
• Perform related duties as directed by management.
• May be required to work weekends and occasional travel.

Skills

Customer service

Empathy

Communication

Education

Accredited veterinary assistant program

Job description

Job Description

At Chewy Vet Care, we’re changing the veterinary care experience. With the launch of our new veterinary practices in early 2024, we are looking for a full‑time Veterinary Assistant to join our Healthcare Practice Team.

What You’ll Do

• Support the practice team, setting the bar for high‑level veterinary support care and embodying the Chewy Vet Care culture to deliver the pet parent WOW experience.
• Implement policies and procedures, use integrated technology, and deliver consistent and appropriate medical care within given abilities.
• Perform veterinary assistant duties to support practice veterinarians, including operating medical equipment (lab, radiology, anesthesia, dental) and handling animal bodily fluids and tissues.
• Demonstrate team support and care for others’ work experiences.
• Follow the practice’s SOPs and SOC.
• Review invoices with clients and handle client payments.
• Communicate clearly and respectfully with other team members, keeping veterinarians informed of patient updates in real time.
• Be proficient using the PIMS and assist others with technology.
• Act responsibly regarding pharmacy holdings and keep controlled substance logs.
• Assist the practice manager with inventory needs.
• Clean workspaces after each patient or lab sample interaction.
• Participate in self‑development courses and required compliance training.
• Perform related duties as directed by management.
• May be required to work weekends and occasional travel.

What You’ll Need

• Successful completion of an accredited veterinary assistant program (preferred).
• Demonstrated ability to complete the veterinary assistant skills checklist.
• 0–2 years of experience as a Veterinary Assistant in practice.
• Experience in veterinary medicine.
• Passionate about helping people and pets with empathy and excellent customer service focus.
• Strong ability to connect with clients and demonstrate empathy and compassion.
• Excellent verbal and written communication, observational, and analytical skills.
• Strong ability to work in a fast‑paced environment.

Physical Job Requirements

• Standing or walking up to 80% of shift.
• Frequently lift 50–70 pounds using a team lift.
• Occasionally lift greater than 70 pounds using a team lift.
• Stand, push, pull, carry, squat, and kneel.

Compensation and Benefits

The hourly range for this role is $16.10 – $24.27, depending on experience, education, and location. The position is eligible for 401(k). Benefits include medical/Rx, vision, dental, life, disability, hospital indemnity, critical illness, and accident insurance.

Additional offerings: parental leave, family services benefits, backup dependent care, flexible spending accounts, telemedicine, pet adoption reimbursement, employee assistance program, and discounts (e.g., pet insurance, Chewy.com).

Non‑exempt hourly team members accrue paid time off (PTO) and have additional unplanned unpaid time off (UTO). Six paid holidays per year. Eligible for paid sick and family leave in compliance with state and local regulations.

Equal Opportunity Employer

Chewy Vet Care is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, gender, citizenship, marital status, religion, age, disability, gender identity, genetic testing results, veteran status, or any other legally protected characteristic. If you have a disability under the Americans with Disabilities Act or similar law, and you need accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact [e-mail].

To access Chewy's California CPRA Job Applicant Privacy Policy, please click here.