Veterinary Assistant

Petco; Allen (TX); On-site; USD 30,000 - 40,000; Full time

Job summary

Join a leading pet health and wellness company as a Veterinary Assistant, where you will provide exceptional medical care to patients and outstanding customer service to their owners. This role is vital in ensuring high-quality patient care and efficient hospital operations. You will work closely with veterinarians and contribute to team cohesion while handling various responsibilities, including patient care and client communication. If you are passionate about animal welfare and thrive in a dynamic environment, this position is for you.

Qualifications

• At least 1 year of veterinary practice or animal care experience preferred.
• Excellent communication skills.
• Compassionate, professional, and able to handle stressful situations.

Responsibilities

• Greet clients and patients, obtain weights and vital signs.
• Assist veterinarians with appointments, surgeries, and euthanasia.
• Schedule appointments and provide client education.

Skills

Communication

Compassion

Team player

Job description

Join to apply for the Veterinary Assistant role at Petco

Create a healthier, brighter future for pets, pet parents, and people!

If you want to make a real difference, create an exciting career path, feel welcome to be your whole self, and nurture your wellbeing, Petco is the place for you.

Our core values capture that spirit as we work to improve lives by doing what’s right for pets, people, and our planet.

• We love all pets like our own
• We’re the future of the pet industry
• We’re here to improve lives
• We drive outstanding results together
• We’re welcome as we are

Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents, and Petco partners. We are 29,000 strong and operate 1,500+ pet care centers in the U.S., Mexico, and Puerto Rico, including 250+ Vetco Total Care hospitals, hundreds of preventive care clinics, and eight distribution centers. We’re focused on purpose-driven work, and strongly believe what’s good for pets, people, and our planet is good for Petco.

Position Purpose

The purpose of this position involves providing excellent medical care to Vetco Total Care hospital patients and phenomenal customer care to their owners. The Veterinary Assistant represents our mission and values to all clients. They set the tone for technical and customer support in the hospital and are responsible for fostering cohesion and motivation within the team.

All hospital staff are responsible for performing duties that:

• Prioritize the patient’s needs
• Create an exceptional customer experience
• Address issues promptly and effectively
• Promote teamwork and shared goals

Essential Job Functions

The incumbent must be able to perform all duties with or without reasonable accommodation:

• Greet clients and patients, escort them into exam rooms, obtain weights and vital signs, and record in the medical record. Collect patient histories and document visits.
• Assist veterinarians with appointments, surgeries, dentistry, and euthanasia under supervision.
• Perform patient restraint, process lab samples, handle medications, and maintain medical records.
• Schedule appointments, provide client education, relay test results, and update records.
• Help prepare patients for procedures, assist with anesthesia, monitor vital signs, and help with recovery and discharge.
• Perform in-hospital treatments, administer medications, and keep patients comfortable and safe.
• Assist in training new staff and share knowledge as needed.
• Maintain a clean hospital environment.

Other Duties and Responsibilities

• Perform additional duties as assigned
• Support front desk and phone coverage as needed

Supervision and Planning

Work is supervised by veterinarians and the HOM/HLOD. The role plays a crucial part in ensuring efficient hospital operations and high-quality patient care.

Impact

This position contributes to practice growth, high standards of care, team cohesion, and employee retention, ultimately enhancing patient well-being and customer satisfaction.

Qualifications

• At least 1 year of veterinary practice or animal care experience preferred
• Excellent communication skills
• Compassionate, professional, and able to handle stressful situations
• Strong telephone and computer skills
• Team player willing to learn and adapt

Work Environment

Primarily in the hospital, involving physical activity such as bending, kneeling, lifting up to 30 pounds, and standing for long periods. Frequent contact with clients and pets.

Contacts

Regular communication with clients, veterinary specialists, and suppliers.

Petco is an Equal Opportunity Employer. All qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, veteran status, or other protected classifications.