Veterans Support Services Case Manager

Greatplainsveterans; Rocky Boy's Agency (MT); On-site; USD 32,000 - 39,000; Full time

Benefits offered by this job

SEP retirement plan

Paid time off

Holidays

Dental

Vision

Accident insurance

Short-term disability

Long-term disability

Life insurance

Job summary

The Great Plains Veterans Services Center (GPVSC) in Rocky Boy, Montana is seeking a Veterans Case Manager to provide outreach, intake, assessment, and ongoing case management for Veterans in the Rocky Boy service area. The role emphasizes advocacy, benefits coordination, and direct support to Veterans and their families.

Under the Veterans Support Services program, you will connect Veterans with VA resources, maintain comprehensive records, and collaborate with tribal and local partners to

Qualifications

• Three years of experience providing social services outreach.
• Preferred: formal education in social work, sociology, psychology or related field.
• Ability to assess needs and develop practical service plans.

Responsibilities

• Conduct community outreach, home visits, intake, and needs assessments to identify barriers, strengths, risks, and service priorities for Veterans.
• Develop, implement, monitor, and update individualized service or work plans; maintain consistent follow-up and coordinate services until goals are met or the case is closed.
• Assist Veterans in obtaining military documents, understanding benefit and enrollment processes, and connecting with VA, tribal, state, local, and community resources.
• Serve as an advocate and local liaison between Veterans, families, GPVSC staff, healthcare providers, Veteran agencies, tribal programs, and other service providers.
• Complete required screening and safety actions, coordinate timely referrals and warm handoffs, and promptly elevate urgent concerns in accordance with GPVSC policy.
• Organize and support educational workshops, resource events, outreach activities, and other opportunities that increase awareness of Veteran benefits and services.
• Represent GPVSC at Veteran meetings, tribal gatherings, powwows, community events, and partner meetings in a professional and culturally respectful manner.
• Maintain complete, accurate, timely, and confidential electronic and paper records, including client contacts, assessments, plans, referrals, services, and outcomes.
• Perform other duties as assigned in support of GPVSC's mission and program goals.

Skills

Assessment & planning

Coordination of resources

Documentation & record-keeping

Communication with Veterans

Confidentiality & ethics

Education

Formal education in social work, sociology, psychology

Tools

Microsoft Office

Case-management software

Job description

The Great Plains Veterans Services Center (GPVSC) in Rocky Boy, Montana is seeking a Veterans Case Manager to provide outreach, intake, assessment, and ongoing case management for Veterans in the Rocky Boy service area. The role emphasizes advocacy, benefits coordination, and direct support to Veterans and their families.

Under the Veterans Support Services program, you will connect Veterans with VA resources, maintain comprehensive records, and collaborate with tribal and local partners to