VETERANS' SERVICES REPRESENTATIVE I

City of Santa Fe Springs; Fresno (CA); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Health Insurance

Competitive Retirement Plan

Twelve (12) Paid Holidays per year

Disability and Life Insurance

Annual Leave Plan

Employee Assistance Program

Job summary

Fresno County is seeking a Veterans' Services Representative I to interview, advise and assist veterans and their dependents in entitlement determinations and in securing rights and benefits under applicable laws. The role may require working shifts including nights, weekends and holidays.

Applicants must meet one of two qualification paths: 60 college units or 4 years of relevant experience, with a possible driver's license requirement and USDVA accreditation within 12 months.

Qualifications

• Option 1: Education — Completion of sixty (60) semester units of coursework acceptable within the United States' accredited college or university system.
• Option 2: Experience — Four (4) years of full-time, paid work experience providing eligibility services to clients of federal, state, or local programs including claim preparation and appeal assistance as well as research and analysis of applicable laws, policies, and programs.
• License: Possession of a valid driver's license may be required.
• Note: As a condition of employment, and within the twelve (12) month probationary period, the incumbent shall obtain and maintain USDVA accreditation through the CDVA.
• As a condition of employment, candidates are required to undergo and pass a background investigation.

Responsibilities

• Interviews, advises and assists veterans and their dependents in making entitlement determinations as well as securing rights and benefits under federal, state or local legislation.
• May be required to work shifts, including nights, weekends and holidays.

Job description

LIMITED RECRUITMENT

ONLY THE FIRST 100 APPLICATIONS WILL BE ACCEPTED

APPLICATIONS WILL BE ACCEPTED BEGINNING

until 100 applications have been received

ONLINE EXAM WINDOW TENTATIVELY SCHEDULED FOR SEPTEMBER 1-2, 2026

INTERVIEWS TENTATIVELY SCHEDULED FOR SEPTEMBER 15, 2026

Position Description

LIMITED RECRUITMENT

ONLY THE FIRST 100 APPLICATIONS WILL BE ACCEPTED

APPLICATIONS WILL BE ACCEPTED BEGINNING 8:00 a.m. Thursday, August 20, 2026, until 100 applications have been received

ONLINE EXAM WINDOW TENTATIVELY SCHEDULED FOR SEPTEMBER 1-2, 2026

INTERVIEWS TENTATIVELY SCHEDULED FOR SEPTEMBER 15, 2026

The Veterans' Service Office, within the Department of Social Services, invites applications for the position of Veterans' Services Representative I. Incumbents interview, advise and assist veterans and their dependents in making entitlement determinations as well as securing rights and benefits under federal, state or local legislation.

Veterans' Services Representatives may be required to work shifts as assigned, including nights, weekends and holidays.

Fresno County is working together for a quality of life for all. Our mission is to provide excellent public services to our diverse community.

Samples of Duties

Please click here to review the Samples of Duties

Knowledge, Skills And Abilities

Please click here to review the Knowledge, Skills and Abilities

Minimum Qualifications

Veterans' Services Representative I applicants must qualify under one (1) of the options listed below:

Option 1:

Education: Completion of sixty (60) semester units of coursework that is acceptable within the United States' accredited college or university system.

Option 2:

Experience: Four (4) years of full-time, paid work experience providing eligibility services to clients of federal, state, or local programs including claim preparation and appeal assistance as well as research and analysis of applicable laws, policies, and programs.

In addition to the options listed above, the following may be required:

License: Possession of a valid driver's license may be required.

Note: As a condition of employment, and within the twelve (12) month probationary period, the incumbent shall obtain and maintain United States Department of Veterans Affairs (USDVA) accreditation through the California Department of Veterans Affairs (CDVA).

As a condition of employment, candidates are required to undergo and pass a background investigation. These investigations include employment/credit histories, verification of education, arrest/criminal records, drug/alcohol use, and personal conduct. This list is neither inclusive nor exclusive; other relevant areas may be investigated and verified.

SELECTION PROCESS

Pursuant to Fresno County Personnel Rule 4 - Selection Process, applicants may be required to complete an examination process and successful candidates will be placed on an employment list effective for a minimum of 3 months and certified in final rank order as vacancies occur.

• Tentative Exam Dates: September 1-2, 2026
• Tentative Interview Dates: September 15, 2026
• Additional interviews will be scheduled as needed.

Please Note:

• The eligible list for this recruitment may be extended up to 12 months and may be used to fill both extra-help and permanently allocated positions.
• Individuals selected for extra-help appointment may be transitioned to a permanently allocated position at a later date as authorized by the Fresno County Personnel Rules.

REASONABLE ACCOMMODATIONS

Positions in this classification are in Medical Group I - Light Physical Activity (Personnel Rule 8). This group includes positions which require only light physical effort and may include lifting of small, light objects and some bending, stooping, squatting, twisting, and reaching. Considerable walking or standing may be involved.

The County of Fresno is committed to providing reasonable accommodation to applicants as required by the Americans with Disabilities Act (ADA) and the Fair Employment and Housing Act (FEHA). Qualified individuals with disabilities who need a reasonable accommodation during the application, examination, or selection process may contact Human Resources at [phone] at least five days prior to the scheduled date or deadline.

Eligible candidates must be able to perform the essential functions of the position with or without reasonable accommodation.

EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER

The County of Fresno is an Equal Employment Opportunity Employer. It is the policy of Fresno County to provide employment opportunity for all qualified persons. All applicants will be considered without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition, genetic information, or denial of medical family care leave, or any other non-job-related factor.

Analyst: Lucila Garcia

Regular, Permanent Positions Benefits Package

• Health Insurance
• Competitive Retirement Plan
• Twelve (12) Paid Holidays per year
• Disability and Life Insurance
• Annual Leave Plan
• Employee Assistance Program

Optional Benefits Include

• Deferred Compensation Plan (County-sponsored tax shelter savings plan).
• Flexible Spending Plans - tax shelter (set aside pre-tax $ to pay for eligible medical, dependent care, and qualified parking and mass transit expenses).
• Noble Credit Union - all County employees can take advantage of low interest rates, no annual fees for checking accounts, direct deposit, online banking and many other services.

Extra-help Positions

Extra-help positions are temporary, not entitled to benefits and serve at the will of the department head.