Veterans Service Officer

State-of-Missour; St. Louis (MO); On-site; USD 54,000 - 58,000; Full time

Benefits offered by this job

Health insurance

Pension plan

Paid holidays

Vacation leave

Diversity-friendly workplace

Job summary

The Missouri Veterans Commission is seeking a Veterans Service Officer to assist Veterans and their families in obtaining federal and state benefits. The role involves interviewing Veterans, reviewing records, and developing claims for disability, education, health care, burial, and related benefits in accord with VA laws.

Candidates should have knowledge of applicable benefits and excellent communication skills.

Qualifications

• Knowledge of federal and state benefits for veterans and dependents
• Ability to navigate application and appeal processes for VA and other programs
• Strong interviewing and communication skills with diverse populations

Responsibilities

• Conduct interviews with Veterans and dependents to determine eligibility and inform on benefits
• Develop claims packages for disability, education, health care, and burial benefits
• Maintain and monitor beneficiary claim files and prepare verifications for eligibility
• Represent the program at outreach events and benefit fairs to promote MVC programs
• Respond to benefit questions from Veterans, dependents, legislators, and veteran service organizations

Skills

Interviewing

Public communication

Veteran benefits knowledge

Education

Bachelor's degree in related field

Job description

Are you a Veteran interested in helping others who have also served our nation? As a Veterans Service Officer (VSO) with the Missouri Veterans Commission, you can positively impact the lives of Veterans and their families by helping them obtain federal and state benefits they have earned, and so much more! It is a career that is rewarding, meaningful, and fulfilling. MVC believes in the saying, 'To Serve Rather Than To Be Served.'

Pay: $53,770.32 - $57,534.24

Examples of Work

• Conduct interviews with Veterans and their dependents
• Review background data, medical and financial information to determine eligibility for and raise awareness of Federal, State, and Local/Private Veteran benefits or other related programs
• Develop claims packages for Veterans and their dependents seeking disability, education, health care, cemetery, and related benefits, ensuring proper certification of all documentation based on Department of Veterans Affairs laws and regulations
• Maintain and monitor beneficiary claim files to ensure continual receipt of VA benefits and prepare annual verifications for eligibility
• Serve as program and benefits representative to conduct outreach, attend benefit fairs, present at area events to promote the Missouri Veterans Commission programs
• Respond to benefit questions from Veterans, dependents, legislators, and National Veteran Service Organizations

Qualifications

Must demonstrate the following which may be obtained through military and/or work experience or through completion of a bachelor’s degree in a related program:

• Knowledge of the federal and state laws, regulations, and procedures related to benefits available to military service members, Veterans, and their dependents
• Knowledge of the application and appeal processes for Compensation, Dependents Indemnity Compensation, Disability and Live/Death Pension, Education, Vocational Rehabilitation, Burial, VA Insurance, Medical Treatment and other Federal benefits
• Knowledge and ability to apply the basic principles and methods of interviewing, communicating and interacting with members of the general public from diverse backgrounds

AND

• Possess an Honorable Discharge from the military forces of the United States

Benefits

• 3 weeks paid vacation; 3 weeks paid sick leave; 13 paid holidays
• Health (medical, dental, vision) and free life insurance
• Retirement
• Up to $25/month match on savings plan
• 6 weeks paid leave for birth or adoption

At the Missouri Veterans Commission, we value diversity because we believe in the power of our differences. MVC strives for an inclusive work environment where equal and equitable opportunities exist for all employees. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, disability, genetic information, national origin, pregnancy, race, religion, sex, sexual orientation, gender identity, veteran status, uniformed service member, or any other status protected by federal, state or local law