Veterans Optical Health Tech & Operations Liaison

U.S. Department of Veterans Affairs; Salem (VA); On-site; USD 42,000 - 64,000; Full time

Job summary

The Veterans Canteen Service (VCS) Optical Shops at the Salem, VA Medical Center are seeking an experienced Health Tech (Optician) to support operations and deliver high-quality patient care. The role coordinates optical operations and acts as a key liaison between VCS, eye clinic providers and prosthetics teams to enhance veteran experience.

Qualified candidates have at least 1 year as an Optician, can work independently, and will interpret prescriptions, verify accuracy and resolve any issues

Qualifications

• Minimum of one (1) year of experience working as an Optician.
• Ability to work independently while managing responsibilities and maintaining high standards of patient service.
• Ability to identify prescription discrepancies and take corrective action for accuracy and patient satisfaction.
• Proficient in use of optical equipment and tools listed in the qualifications.

Responsibilities

• Coordinate optical operations within VCS Optical Shops.
• Serve as liaison between VCS, eye clinic providers and prosthetics teams.
• Support accurate prescription interpretation, verification, and frame/lens selection to ensure quality patient care.

Skills

Optician

Tools

Lensometer

Lens clock

Frame heater

PD ruler

Pupilometer

Interpupillary measuring devices

Frame and lens cleaning products

Job description

The Veterans Canteen Service (VCS) Optical Shops at the Salem, VA Medical Center are seeking an experienced Health Tech (Optician) to support operations and deliver high-quality patient care. The role coordinates optical operations and acts as a key liaison between VCS, eye clinic providers and prosthetics teams to enhance veteran experience.

Qualified candidates have at least 1 year as an Optician, can work independently, and will interpret prescriptions, verify accuracy and resolve any issues