VCS Health Tech (Optician) Salem VA

US-Department-of-Veterans-Affair; Salem (VA); On-site; USD 42,000 - 54,000; Full time

Job summary

Veterans Canteen Service (VCS) is seeking an experienced Health Tech (Opticians) to support operations in the Salem VA Optical Shops. This role coordinates optical operations and serves as a liaison between VCS, eye clinic providers and prosthetics teams to enhance veterans’ experience.

Requirements include at least 1 year as an Optician and demonstrated ability to work independently while upholding high patient-service standards.

Qualifications

• Minimum of one year of experience working as an Optician.
• Ability to work independently while maintaining high standards of patient service.
• Ability to identify prescription discrepancies and resolve issues for patient satisfaction.
• Skilled in optical verification, alignment and frame selection.

Responsibilities

• Coordinate optical operations and liaise between VCS, eye clinic providers and prosthetics teams.
• Deliver exceptional service and support within VCS Optical Shops at Salem VA Medical Center.
• Ensure accuracy in prescriptions, transitions verification and frame alignment.
• Utilize instruments and tools for patient-focused optical care.

Skills

Optician experience

Independent work capability

Prescription interpretation

Optical verification

Tools

Lensometer

Lens clock

Frame heater

PD ruler

Pupilometer

Interpupillary measuring devices

Frame and lens cleaning products

Thickness caliper

Vertex densometer

Tolerance charts

Visual acuity charts

Adjustment tools

Job description

The Veterans Canteen Service (VCS) is seeking experienced and motivated Health Tech (Opticians) to support operations within VCS Optical Shops at the Salem, VA, VA Medical Center.

This position plays a critical role in delivering exceptional service by coordinating optical operations and serving as a key liaison between VCS, eye clinic providers and prosthetics teams. Join us and help enhance the experience for our Nation's Veterans.

Licensure & Experience: Minimum of one (1) year of experience working as an Optician required.

Independent Work Capability: Demonstrated ability to work independently while managing responsibilities efficiently and maintaining high standards of patient service.

Prescription Interpretation & Problem Resolution: Ability to identify prescription discrepancies or anomalies and take appropriate corrective action to ensure accuracy and patient satisfaction.

Optical Verification & Quality Assurance: Skilled in identifying and resolving optical issues, including prescription verification, transitions verification, optical center alignment, segment height accuracy, and appropriate frame selection.

Technical Equipment & Tools Proficiency:

• Adjustment and bench tools
• Lensometer and lens clock
• Frame heater
• PD ruler and pupilometer
• Penlight and interpupillary measuring devices
• Frame and lens cleaning products
• Thickness caliper
• Vertex densometer
• Tolerance charts
• Visual acuity charts

Identification Requirement: A current, valid REAL ID is required to work with the Veterans Canteen Service.