Veterans-Focused Operations Supervisor - Food Service

U.S. Department of Veterans Affairs; Menlo Park (CA); On-site; USD 60,000 - 85,000; Full time

Job summary

The Veterans Canteen Service at the Menlo Park VA Medical Center is seeking an Operations Supervisor to oversee daily front-end operations in a fast-paced, veteran-focused environment. The role emphasizes safeguarding cash, accurate record-keeping, inventory control, and staff supervision to ensure excellent hospitality and service for Veterans and their families.

Candidates must have at least one year in a supervisory role in food service or retail, strong communication skills, proficiency with

Qualifications

• Minimum one year of direct supervisory experience in food service or retail.
• Minimum 3 years of customer service experience.
• Proficiency with Microsoft Word and Excel.
• Experience with POS systems and cash handling.
• Excellent verbal and written communication skills.

Responsibilities

• Safeguards and manages cash, including petty cash and withdrawals.
• Monitors deposits, reviews sales records, and performs account checks.
• Reports discrepancies promptly and accurately.
• Maintains inventory records for cost control.
• Oversee opening/closing procedures, signage, and cash registers.
• Ensure clean, organized environment and attractive displays.
• Provide staff training and conduct performance evaluations.
• Perform other duties as assigned.

Skills

Supervisory experience

Customer service

Communication skills

Hospitality

Tools

Microsoft Word

Microsoft Excel

POS systems

Job description

The Veterans Canteen Service at the Menlo Park VA Medical Center is seeking an Operations Supervisor to oversee daily front-end operations in a fast-paced, veteran-focused environment. The role emphasizes safeguarding cash, accurate record-keeping, inventory control, and staff supervision to ensure excellent hospitality and service for Veterans and their families.

Candidates must have at least one year in a supervisory role in food service or retail, strong communication skills, proficiency with