VCS Operations Lead- Columbia SC

U.S. Department of Veterans Affairs; Columbia (SC); On-site; USD 40,000 - 56,000; Full time

Job summary

Veterans Canteen Service in Columbia, SC, is seeking a food/retail supervisor to ensure smooth operations, accurate cash handling, and top-notch customer service within the VA healthcare system.

The role emphasizes supervising staff, managing inventories, and coordinating purchases while maintaining store presentation. A candidate with a year of supervisory experience and strong communication will thrive in this setting that supports Veterans and hospital staff daily.

Qualifications

• Minimum 1 year direct food/retail supervisory experience.
• Proficient with Microsoft Word, Excel and other Office apps.
• Experience with POS systems.
• Minimum 3 years customer service experience.
• Exceptional verbal and written communication skills.
• A valid REAL ID is required to work at Veterans Canteen Service.

Responsibilities

• Maintain cash handling and secure cash in the canteen safe.
• Record and reconcile cash deposits and sales transactions.
• Review sales journals and perform regular reconciliations.
• Prepare purchase orders for merchandise, food, and supplies.
• Verify invoices and maintain stock inventories.
• Ensure displays and facilities appearance meet standards.
• Stock shelves and maintain stock list status.
• Provide floor coverage to ensure customer service.

Skills

Customer service

Supervisory experience

Microsoft Word/Excel

POS systems

Tools

POS systems

Microsoft Office

Job description

Summary

Are you looking for a better work-life balance and opportunities to grow? Join an excellent organization that puts Veterans first for a fulfilling career! Since 1946 Veterans Canteen Service (VCS) has delivered the VCS benefits to millions of Veterans enrolled in the Department of Veterans Affairs (VA) Healthcare system - the largest Healthcare system in the United States.

Qualifications

Requirements for Consideration: Minimum of 1 year of direct food/retail supervisory experience Proficient computer skills using Microsoft applications (Word - Excel - etc.) Experience with POS Systems Minimum of 3 years customer service experience. Exceptional verbal and written communication skills. A current - valid REAL ID is required to work at Veterans Canteen Service.

Duties

• Major Duties: Controls - accounts for and secures all cash stored in the canteen safe as well as all safe transactions involving petty cash - change funds - withdrawals of funds - coupon transactions - etc
• Accounts for and verifies all withdrawals and deposits of funds
• Reviews all sales journals and conducts regular reconciliations of all accounts
• Preparation of merchandise - food or supply purchases orders
• verifying invoices
• and maintaining accurate records of merchandise - food and supplies in-stock inventory
• Maintaining facilities appearance - merchandise/food displays and presentation
• stocking and restocking shelves
• confirming basic stock list (BSL) status
• reporting unexplained losses/shortages of cash - funds or assets
• Providing floor coverage as necessary to maintain quality customer service
• filling in for associate breaks/leave or other required circumstances.