Veterans Case Manager: Connect & Empower

The Salvation Army Southern California; North Las Vegas (NV); On-site; USD 42,000 - 60,000; Full time

Job summary

The Salvation Army Southern California is seeking a full-time, non-exempt Case Manager to serve veterans at the Owens Campus under the VA Contract program. This role requires a Bachelor’s degree in a Human Services field or equivalent experience and emphasizes direct service, intake, and coordinated care with VA partners.

Responsibilities include conducting eligibility screenings, developing education and training plans, coordinating with service providers, and maintaining HMIS data while

Qualifications

• Bachelor’s degree in a Human Services related discipline.
• Minimum of four years of related employment experience may be substituted for degree requirements.
• Experience working with homeless and/or at-risk veterans preferred
• Strong oral and written communication skills.
• Proficiency in Microsoft Office Software (Word, Excel, etc.)
• Ability to communicate and work effectively with a diverse group of residents, staff, and community partners.
• Must have a valid Driver's License, clean driving record, and own registered and insured vehicle for client visits. Mileage reimbursement will be provided and a company vehicle will be available for any transporting of clients
• Veterans' status is preferred

Responsibilities

• Provide direct case management services to veterans within the VA Contract program
• Screen veteran's eligibility for the program and facilitate the intake process
• Coordinate care with VA personnel and others on behalf of participants for eligibility documentation and mental and physical health services.
• Learn and maintain knowledge of community employment agencies and procedures, along with modifications to those procedures.
• Assist veterans in identifying education and training goals and develop plans to meet those goals.
• Assist veterans in identifying mainstream needs and facilitate the process with appropriate service providers to meet those needs.
• Assist veterans to alleviate employment barriers.
• Maintain, record, and report progression of veterans and their families through program participation.
• Perform interventions and crisis-oriented counseling.
• Conduct outreach activities, including visits to facilities such as shelters, treatment programs, soup kitchens and other locations where homeless and at-risk families may congregate.
• Conduct home visits to provide case management services.
• Maintain client databases and referrals for services and generate reports
• Complete accurate and timely data entry into the HMIS system
• Attend all scheduled team meetings and trainings.
• Other duties and special projects as assigned.

Skills

Oral communication

Written communication

MS Office

Diversity collaboration

Driver's license

Veterans preferred

Education

Bachelor’s degree in Human Services

Tools

Microsoft Office

Job description

The Salvation Army Southern California is seeking a full-time, non-exempt Case Manager to serve veterans at the Owens Campus under the VA Contract program. This role requires a Bachelor’s degree in a Human Services field or equivalent experience and emphasizes direct service, intake, and coordinated care with VA partners.

Responsibilities include conducting eligibility screenings, developing education and training plans, coordinating with service providers, and maintaining HMIS data while