Veterans Benefits Office Specialist I

Department of Defense, Veterans, and Emergency Management; Augusta (ME); On-site; USD 27,000 - 39,000; Full time

Benefits offered by this job

Health Insurance Coverage

Dental Insurance

Retirement Plan

Gym Membership Reimbursement

Flexible Spending Accounts

Parental Leave

Job summary

The Maine Bureau of Veterans’ Services seeks an Office Specialist I in Augusta at Camp Keyes to deliver essential veteran benefit services. You will interview clients, set appointments, determine eligibility for programs, and assist at outreach events.

This role requires independent judgment, accurate data handling, and front-desk responsibilities while coordinating with multiple agencies and staff for timely service delivery.

Qualifications

• Competency in applying a proficient knowledge of modern office practices to perform advanced administrative tasks.
• Ability to use independent judgment, initiative, and discretion in varied matters.

Responsibilities

• Conduct initial interviews to determine the nature of benefits sought by veterans and family members.
• Schedule appointments for senior staff and veterans services officers.
• Determine eligibility for state programs and oversee related certifications.
• Represent MBVS at outreach events and provide front-desk support.

Skills

Independent judgment

Office practices

Tools

Client management software

Job description

The Maine Bureau of Veterans’ Services seeks an Office Specialist I in Augusta at Camp Keyes to deliver essential veteran benefit services. You will interview clients, set appointments, determine eligibility for programs, and assist at outreach events.

This role requires independent judgment, accurate data handling, and front-desk responsibilities while coordinating with multiple agencies and staff for timely service delivery.