Veterans Benefits Office Administrator

Kinsley Power Systems; Cambridge (MA); On-site; USD 45,000 - 65,000; Full time

Job summary

City of Cambridge is seeking an Administrative Assistant to provide administrative support for the Department of Veterans’ Services. The role involves payroll processing, accounts payable/receivable, information and referral services for veterans and dependents, and drafting correspondence.

Proficiency with Microsoft Office is essential, and familiarity with veterans' benefits programs is preferred. You will serve as the first point of contact, handle data entry into benefits tracking systems,

Qualifications

• Excellent organizational skills and ability to prioritize and multi-task.
• Ability to work in a confidential environment as a reliable team member.
• Motivated to work independently under general supervision.
• Background in Veterans’ benefits and Human Services preferred.
• Excellent computer skills.
• Demonstrated skills with Microsoft Suite.
• Ability to communicate orally and in writing with a diverse population.
• Honorably discharged military Veteran, Blue or Goldstar family member preferred.
• High School Diploma or equivalent required.

Responsibilities

• Initiate, prepare and submit for signature all benefits, reimbursements and payroll related material using payroll records management systems.
• Maintain department accounts payable and receivables for Veterans’ benefits and general office accounts.
• Provide information and referral services to Veterans’ and their dependents for federal and state benefits.
• Draft and type state and federal Veterans’ benefits forms; serve as first point of contact for calls and visits; maintain office supplies.
• Perform data entry of applicant information into the Veterans’ benefits tracking system.
• Attend and support all public celebrations sponsored by the department.
• Perform other duties as assigned.

Skills

Organizational skills

Confidentiality

Independent work

Microsoft Office

Communication (oral & written)

Teamwork

Veterans benefits knowledge

Education

High School Diploma or equivalent

Tools

Microsoft Office Suite

Job description

City of Cambridge is seeking an Administrative Assistant to provide administrative support for the Department of Veterans’ Services. The role involves payroll processing, accounts payable/receivable, information and referral services for veterans and dependents, and drafting correspondence.

Proficiency with Microsoft Office is essential, and familiarity with veterans' benefits programs is preferred. You will serve as the first point of contact, handle data entry into benefits tracking systems,