Veterans Benefits Claims Counselor

Brazoria County; Angleton (TX); On-site; USD 50,000 - 80,000; Full time

Job summary

Brazoria County is seeking an assistant to support the Veteran Service Officer in counseling veterans and dependents on federal, state, and local benefits. The role includes assisting with VA claims, preparing paperwork, and outreach across county locations.

Requirements include a high school diploma and familiarity with veterans benefits programs. The position may require travel within the county and will operate Mon-Fri 8a-5p with possible additional hours.

Qualifications

• Excellent written and oral communication skills.
• Ability to establish cooperative working relationships with diverse stakeholders.
• Ability to analyze information and make decisions within procedures.
• Commitment to providing quality customer service to veterans and families.

Responsibilities

• Provide VA claim counseling and reviews for veterans and dependents.
• Advise and assist with completing VA claim paperwork and data entry.
• Communicate updates and respond to inquiries from veterans, families, and external agencies.
• Coordinate with Veterans Administration and other resources to advocate for clients.
• Travel to support departmental operations and outreach as needed.

Skills

Communication

Relationship building

Problem solving

Customer service

Computer literacy

Education

High school diploma or equivalent

Tools

None

Job description

Brazoria County is seeking an assistant to support the Veteran Service Officer in counseling veterans and dependents on federal, state, and local benefits. The role includes assisting with VA claims, preparing paperwork, and outreach across county locations.

Requirements include a high school diploma and familiarity with veterans benefits programs. The position may require travel within the county and will operate Mon-Fri 8a-5p with possible additional hours.